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1. jsallen1
   Member
   Jun 11, 2011, 4:11 PM

   I uploaded some GIFs with transparent backgrounds and inserted them in page at a reduced size. The transparent parts appeared as black both in the media library and in the post. There is a post on this forum from 2009 describing the same problem, but I am using the current version of WordPress. I suspect that the problem is that the "crunching" process discards transprency information.

   The page in question (still a work in progress) is at http://john-s-allen.com/streetsmarts/?page_id=39. The three images displaying the problem are in the body of the page -- scroll down to find them. The area where the lozenge shape for the word "right" or "wrong" extends outside the image should be transparent.

   The blog I need help with is john-s-allen.com.

2. supportbot
   Support Bot
   Jun 11, 2011, 4:11 PM

   The blog you specified at john-s-allen.com does not appear to be hosted at WordPress.com.

   This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you'll find help at the WordPress.org forums.

   If you don't understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

   If you forgot to include a link to your blog, you can reply and include it below. It'll help people to answer your question.

   This is an automated message.

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