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Change billing information.
I turned of auto-renew for my domain upgrade, and I want to turn it back on, so that it will auto-renew using my credit card.
The Domain Administration Support Page does not have directions for this, and, for "Change Contact Info" it leads me to a Contacts button that does not exist in domain admin.
The blog I need help with is thebalsamean.com.
I tagged this for Staff help. Please subscribe to the thread so you are notified when they respond.
Thank you, timethief (an unforgettable moniker). I am subscribed to this thread.
Hi The Balsamean,
I actually see that the upgrade (your domain registration and mapping) is with another user. That user will be able to log into their dashboard, then navigate to Store > My Upgrades and see this option. Although I've explained it here, I have also gone ahead and re-enabled it. The user can disable auto-renew from the same location.
I hope that helps!
Doh! I should have noticed that. I guess you saw that both IDs are admins on that site. (I own both IDs.)
In any case, you accomplished what I sought, and I thank you very much!
Happy to help!
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balsamean
