Granting new users access

  • I went through the steps I’m meant to in order to add a user. I clicked on the email saying “are you sure you want to add ‘x’ ?” I have clicked yet several times on this, yet on the list of users there is only one user there: mine.

    Why has this not worked? is there a delay to this?

    The blog I need help with is: (visible only to logged in users)

  • The person has to reply to your email, and accept the invite.. so it’s not ‘instantaneous’.. unless you know they have so that would be strange…

    Sasha

  • Sorry I wasn’t clear. The invitee has done all this. I’ve received the email asking me to confirm the adding of this person as a user, I clicked YES but they have still not been added.

  • Is the invitee a ‘wordpresser’? It can sometimes be confusing that they have to join wordpress.. but can also do so without creating their own blog.

  • They had to create a new wordpress account, yes. But they did that (step 1, as stated in the advice I read before hand) and clicked successfully on ‘accept invitation’ (step 2).

    I then received an email and was asked ‘Are you sure you want to add this person’. I clicked YES. I’ve done this several times now and nothing has happened.

  • I guess a mod will have to check this out..

    All I can add is that, when I’ve sent one it confused me similar to yourself.. and the same as you’ve outlined.

    The only thing that worked was…
    1: I got my invitee to do is ‘join wordpress’ first, stay logged in there, and go back to original email invite, and click ‘accept invite’ again. Then it worked.

  • Yeah. Doesn’t look like this has happened for us :( Thanks for chatting. How do I get the attention of a mod?

  • Marked for staff (is usually written..)

  • Hello ‘staff’? Can I have some help please??

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