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Gravatar Profile Image in Splendio theme spreads beyond widget area

  1. markmeisner
    Member

    I am using the Splendio theme. I have the Gravatar Profile widget in the First Footer Widget area. The problem is that the image is too large and it is spreading into the Second Footer Widget area.

    I have tired different browsers, including Safari and Firefox. I have also tried moving the Gravatar Profile widget to a different footer area, but it's always the same.

    The site is: http://meisner.ca
    (yes, hosted on WordPress.com)

    Any suggestions welcomed. Thanks in advance.

    - Mark

    The blog I need help with is meisner.ca.

  2. markmeisner
    Member

    Anyone out there with any ideas, please.

  3. timethief
    Member

    I confirm that I see that same thing so I flagged this thread for Staff attention.

  4. markmeisner
    Member

    @timethief - Thank you for flagging this. I am still hoping to get this addressed. Is there a way to find out if the Splendio theme was changed recently? Or perhaps the Gravatar Profile plugin was changed?

  5. markmeisner
    Member

    I tried previewing my site with other themes. Most don't show that widget area, but a couple did (now I can't rememember which). It looks like it's having the same issue in other themes which suggests that the issue might be with the code in the widget (Gravatar Profile).

  6. kathrynwp
    Happiness Engineer

    Thank you for reporting this. Our developers are investigating, thanks for your patience.

  7. markmeisner
    Member

    Looks like a partial fix is in. The Gravatar is no longer overflowing, but now it is cropped on the right side... Thanks for your attention to this.

  8. kathrynwp
    Happiness Engineer

    Are you still seeing any issues with this?

    If so, ould it be possible to upload a screenshot to help in troubleshooting?

    Here's a guide on how to make a screenshot, if you're not sure: http://en.support.wordpress.com/make-a-screenshot/

    You can upload the screenshot in your Media Library and then post a link so I can see it. Thanks!

  9. markmeisner
    Member

    Thanks for asking. If you look at my page:

    meisner.ca

    or the screenshot

    http://wp.me/a2HfR9-aY

    You will see that the Gravatar image in the Gravatar Profile widget is not square. Compare it to my Gravatar and you will see that my left ear (right side of the image) has been cutoff like Van Gogh. It hurts!

    Thanks for your help.

  10. kathrynwp
    Happiness Engineer

    Thanks for the screenshot, we are looking into getting this fixed. I'll keep you posted.

  11. markmeisner
    Member

    Any progress. I see the issue is still there. Is anyone else experiencing this?

  12. kathrynwp
    Happiness Engineer

    Hi there - I've checked with our team to get an update on this.

  13. kathrynwp
    Happiness Engineer

    We've implemented a fix for Splendido that gets the Gravatar back to a square. Just let me know if it looks right at your end. Thanks!

  14. markmeisner
    Member

    Yes, it looks back to normal. Thank you.

  15. kathrynwp
    Happiness Engineer

    You're very welcome.

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