Need help? Check out our Support site, then


WordPress.com Forums » Support

Grey Admin bar missing even when I am signed in

  1. virginiaproud
    Member

    Hi, A few days ago I purchased the domain and dropped the "wordpress". Ever since, even though I am signed in, if I go directly to the site, I do not get the admin bar. I have to access the site via the WordPress main page to find my dashboard. I have another site (still a wordpress.com url) and I have no problems with this.

    Any ideas how to get the admin bar back?-And yes, I have already tried signing in and out of WordPress and it makes no difference.

    The blog I need help with is talesfromexpatria.com.

  2. delilah1234
    Member

    I'm having the same problem, but only on one of my WordPress blogs, most others are ok. I've also had to login each time to get to the dashboard.

    I hope we get an answer soon!

  3. timethief
    Member

    Greetings,
    Please click the Help link on the top right hand corner of your Admin page and report the issue to Staff.

  4. virginiaproud
    Member

    Hi Timethief, the issue has been reported but I'm still waiting.... waiting...

    If I get a response I'll post it for you Delilah

  5. delilah1234
    Member

    I reported it as well. Thanks for the help and I hope it's soon fixed!

  6. timethief
    Member

    This is just to let you know that Staff provide support to over 25 million and they deal with support tickets with the earliest date first. If you contact them more than once on any issue the date moves forward and it takes longer to get help. Please be patient while waiting.

  7. delilah1234
    Member

    Thanks, Timethief...hanging in there!

  8. virginiaproud
    Member

    Thanks, good tip. Patience is a virtue as they say :)

  9. timethief
    Member

    I also flagged this thread for Staff attention.

  10. macmanx
    Staff

    Please make sure that you have both first and third-party cookies enabled in your browser.

    http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416

  11. virginiaproud
    Member

    Ok, I did that and it's back. It's also fixed my issue with not being able to see theme previews.

    Thanks a bunch :)

  12. delilah1234
    Member

    I did it as well, and now have it back. Thank so much for your help. No wonder you are the "Happiness Engineer!"

  13. macmanx
    Staff

    You're welcome!

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags