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Guided Transfer Confusion

  1. matvalley
    Member

    I purchased the Guided Transfer upgrade last week so that I can develop my wordpress site with my new host at HostGator. In an e-mail from WordPress I was notified that the transfer would happen today - and from inspection of details at my host control panel it appears some things have happened - but I can not sign in to my wp-admin with my information...

    what's happened? it's impossible to find support from wordpress staff and I haven't received replies from any support e-mails to them.

    The blog I need help with is matvalley.org.

  2. 1tess
    Moderator

    We volunteers cannot help so I've modlooked this thread for staff to have a look.

  3. matvalley
    Member

    thanks!

  4. macmanx
    Happiness Engineer

    It looks like we're already working with you via email on this.

  5. hewsut
    Staff

    Hi matvalley, we've definitely been trying to get in touch with you. We've emailed you twice since completing the transfer and replied to you over here as well.

    Have you checked your spam folder? Maybe our emails are getting caught accidentally by your email service.

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