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Header image not displaying properly in Firefox

  1. Hello all!

    I'm a new wordpress user, and I'm having some trouble with my blog (http://yardsalingtoadventure.wordpress.com/). I have a goofy MS Paint image in my header, but for some reason it's only showing up in IE and Chrome, not in Firefox. Any idea why?

    I'm using the Twenty Eleven theme, and I've made 0 changes regarding CSS, if that helps.

    The blog I need help with is yardsalingtoadventure.wordpress.com.

  2. I have flagged this thread so it gets moved to the Themes Forum where Themes Staff will provide support. I confirm that I cannot see a header using Firefox 6.0.2

  3. Using IE8 I see a huge white space rather than a header and it has a red X on the top left hand corner.

  4. You know, you're right--I'm getting a broken image in IE now, too. Weird; thought I'd checked that.

  5. Today I cannot see any header image using Firefox 6.0.2. Using IE8 I see the same big white space with the red X where an image ought to be. I'm going to flag this thread so Theme Staff take a look at this issue and provide some assistance.

    Support is closed over the weekend whilst we work on improving our level of service. We’ll be back open again early Monday, September 12th (UTC).

  6. Thanks, timethief! Much obliged!

  7. You're welcome.

  8. The acceptable file types here are JPG, PNG and GIF. You need to save the Paint image as one of those three file types by doing a "save as" and then selecting one of those file types from within the paint program.

  9. It's already a JPG--sorry, I should've specified that in my original post. Take a look:
    http://yardsalecola.files.wordpress.com/2011/09/cropped-yardsale6.jpg

    It was created in MS Paint, but it's already been converted. Also, if it means anything, if you go to that url in Chrome, it works fine, but if you go go to it in IE or Firefox, it says file not found.

  10. It doesn't show in FF, Safari, Opera and when I try to go to the URL you posted above, it says "404 file not found" and that is also what I get when I inspect that element in the source code on your site. Timethief reports the same thing with Internet Explorer.

    Either there was an issue when it was uploaded (file was corrupted) and it needs to be uploaded again, or there is an error in the image file that MS Paint created.

  11. Aha! Simply re-uploading the image did the trick! Thanks for your help!

  12. That's such good news! Thanks TSP! :)

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