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Help! Blog using wrong Twitter handle on Share button

  1. Similar issue to the topic here: http://en.forums.wordpress.com/topic/tweet-button-using-wrong-twitter-handle?replies=8

    When clicking the Twitter share button on the bottom of posts, it pops up with @OutdoorLatino but it should be @LatinoOutdoors. Thoughts? Solutions! Help please.

    -Jose

    The blog I need help with is latinooutdoors.org.

  2. Hi Jose - This should be fixed now. :)

  3. Fantastic, THANK YOU SO MUCH! Mil gracias :)

  4. galvanrealestate
    Member

    When clicking the Twitter share button on the bottom of posts, it pops up with @vallartaescapes but it should be @galvanrestate. Thoughts? Solutions! Help please.

    -Jose

    The blog I need help with is galvanrealestate.wordpress.com

  5. Hi Jose - Please update the Twitter username toward the bottom of Settings->Sharing here: https://galvanrealestate.wordpress.com/wp-admin/options-general.php?page=sharing

    If it still doesn't change after you've changed it there, let me know.

  6. galvanrealestate
    Member

    Eurello,

    I deleted and re-entered the Twitter username, but... it still shows @vallartaescapes when I go to tweet a blog post, help, please!

  7. Ok, it should be fixed now. Sorry about that.

  8. galvanrealestate
    Member

    Thank you very much, now... can you help me with the next problem which is when I tweet the posting the author shows up as someone else, Robert Seco @vallartaescapes

  9. Hi there - Can you describe a bit more what you mean? When I use the Twitter sharing button on one of your posts, it just shows as " via @galvanrestate"

    Can you please make a screenshot of what you're seeing? Here are instructions for how to make a screenshot: http://en.support.wordpress.com/make-a-screenshot/

    You can upload it to your blog's Media Library and I can look at it there.

  10. galvanrealestate
    Member

    O.K., screenshot taken, uploaded to my blog's Media Library so you can look at it there. Thank you.

  11. I used both IE11 and Fireox 26 and this is what I get when sharing Villa Las Tortugas - For Rent - en Playa Las Tortugas http://wp.me/p4bkxT-6i via @galvanrestate

  12. galvanrealestate
    Member

    Yes, but... when you tweet the blog post and click on View Summary the tweet shows:

    WordPress.com
    View this content on WordPress.com's website
    Villa Las Tortugas - For Rent - en Playa Las Tortugas

    By Robert Seco @VallartaEscapes

  13. Ah, ok. Thanks for the screenshot. I think that that author information reflects the display name and Twitter handle that was there at at the time the post was published. There's no way to change it, but it should reflect the correct one for posts you publish going forward.

    Let me know if it doesn't.

  14. galvanrealestate
    Member

    Thank you so much for your clear cut help. I understand the problem and will take care of it from here.

    Now... how do I apply for a job like yours? I love what you do.

  15. We're always hiring! http://automattic.com/work-with-us/

    :)

  16. galvanrealestate
    Member

    Thank you so much. I will check out the site. Happy New Year!

  17. Hi, I'm trying to link a twitter account to wordpress but it seems to use the wrong username "via @joshballs93" despite it being linked up correctly (it posts to the correct twitter: @GdGooseGraphics) any ideas on how I might solve this?
    Blog URL is goodgoosegraphics.wordpress.com

  18. Hi there,

    In Settings->Sharing here: https://goodgoosegraphics.wordpress.com/wp-admin/options-general.php?page=sharing

    Scroll down to the bottom where you'll see 'Twitter username to include in tweets when people share using the Twitter button.' It's still got your old one there. Update it to the new and save your changes, and let me know if that fixes this. :)

  19. Thanks so much, all sorted

  20. Our blog (http://justpolicy.co.uk/) is still showing our old Twitter handle (@TFCampagins) even though we updated it to our new one (@TearfundAct) in the share settings. Any help is appreciated.

  21. Hi @tfmichael - This is because you have a multi-author blog, and once a post is publicized to a certain Twitter account under a certain author, the Twitter handle doesn't change. This is because the system assumes that's that author's Twitter, regardless of what the blog's Twitter is.

    But now that you have publicize connected to the new Twitter account, posts published on an ongoing basis should reflect that new Twitter account in the sharing button as well. Let me know if they don't.

  22. Help,
    My blog http://panchaleswar.wordpress.com is sharing my posts with my old twitter handle @panchcloud where as I have updated the handle with @BigOpenCloud, I have tried by removing the twitter sharing reconnecting but no use.

    Please help.

  23. Help! We are experiencing the same issue (connecting to the wrong Twitter handle). We have connected the correct Twitter account via Publicize and listed the correct handle in the , but WordPress still picks up the wrong handle. (Should say via @Tea_N_Strumpets.)

  24. Let me amend my post above. The @... user is correct when sharing pages via the Twitter share button, but not blog posts. We are a multi-author blog, and currently the Twitter share button picks up one of the individual author's handles, not the group handle (for blog posts, not pages). Any advice you could provide would be greatly appreciated.

  25. Hi @panchaleswar and @teanstrumpets - this should be fixed for both of you now.

  26. Thanks so much, eurello. Really appreciate your help!

  27. letsbehumaneblog
    Member

    Even I am facing the same issue. Even after i disconnected and then connected my new twitter handle (@lets_be_humane), cleared caches it still shows my old twitter handle (@nihilistguneet) while sharing

  28. letsbehumaneblog
    Member

    this is happening only in the first two posts. Rest are displaying the new handle only

  29. @karinezkorner-

    Hi there,

    Please note that the posts that were already published before you changed your Twitter handle will still show the same Twitter account they were posted to via Publicize. However, posts published after you changed it should show the correct one.

    Feel free to reach out if you have any questions!

  30. Same issue here as well!! Trying to get my Twitter username updated to @MWYpmid on the share button.

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