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Help! for "An error occurred while refunding your upgrade"

  1. cagrizoralioglu
    Member

    Hi guys,

    I am a deaf Cagri. Last December 15, been paying my credit card without my knowledge. I could not cancel "WordPress Value Bundle". How do I cancel? I'm getting an error message: "An error occurred while refunding your upgrade. Please contact support" Just keep the domain name. I do not know what to do. Waiting for wordpress team help.

    Thanks

    The blog I need help with is cagrizoralioglu.com.

  2. raincoaster
    Member

    I have flagged this for staff attention.

  3. kathrynwp
    Happiness Engineer

    Hi there - I've removed the Value Bundle upgrade while keeping your private domain active, and issued a $73 refund. It can take 1-2 weeks for a refund to be reflected on your account.

    Just let us know if you need anything else.

  4. cagrizoralioglu
    Member

    Thanks:) One day I will use again:)

  5. kathrynwp
    Happiness Engineer

    My pleasure. :-)

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