Need help? Check out our Support site, then


How do I get a refund

  1. I want a refund. It seems nearly impossible to get a response from any WordPress employee. How can I get a refund? I purchased the Value Bundle.

    Thank you!

    The blog I need help with is cassiefindley.com.

  2. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds
    http://en.support.wordpress.com/bundles/#canceling-a-bundle

    Note: It takes from 1 - 2 weeks for the refund to be received.

  3. P.S. This is a peer support forum where Volunteers and Staff work cooperatively to deliver WordPress.com support. Volunteers answer most questions and Staff monitor. When Volunteers cannot provide the required support we flag threads for Staff attention.

  4. Thank you I really appreciate the help. I will try to do it right now.

  5. You're welcome.

Topic Closed

This topic has been closed to new replies.

About this Topic