Need help? Check out our Support site, then


How Do I Get my Godaddy email to work again?

  1. adammormolsteinmusic
    Member

    I have a wordpress that uses a GoDaddy domain name. When I linked that domain to my WordPress, my GoDaddy email account not longer receives emails (it still sends though) and I've been told it's because my DNS needs to be updated. Go daddy says I need to put these 4 things in the DNS form:

    MX Modifications:
    MX 10 smtp.secureserver.net
    MX 50 mailstore1.secureserver.net

    Cname modifications:
    mail.adammormolstein.com mapped to pop.secureserver.net
    email.adammormolstein.com mapped to email.secureserver.net

    I'm putting the MX mods in with no problem, but when I put the Cname mods they don't seem to be in the right format. Can anyone tell me how I should be putting them into the DNS form? Is there anything else I'm missing to make my email work again? Will the emails I haven't received be retrieved or are they lost? Thank you for any help!! I just want my email back!!
    Blog url: http://adammormolsteinmusic.wordpress.com/

  2. Hi there,

    Could you try this?

    1. Go to Store > Domains in your Dashboard.

    2. Click "Edit DNS" button on the right of your domain name.

    3. In the text box, paste the code below:

    MX 0 smtp.secureserver.net.
    MX 10 mailstore1.secureserver.net.
    CNAME mail pop.secureserver.net.
    CNAME email email.secureserver.net.

    4. Hit the save button.

    Please allow 4-8 hours for .COM and .NET domains and about 24-48 hours for all other domain extensions for these changes to complete.

    For detailed instructions, please visit:
    http://en.support.wordpress.com/domain-mapping/custom-dns/

    Don't hesitate to contact us again if you need anymore help. :-)

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.