WordPress.com

1. jbacon55
   Member
   Nov 23, 2012, 4:27 AM

   I recently registered the domain gettingwellblog.com at another registration website and subsequently purchased domain mapping to have that URL redirect to my blog. I am very dissatisfied with both the domain and the domain mapping service. I am getting a refund for the domain, and I would like a refund for the domain mapping upgrade, especially because it wasn't made clear that I would still need to pay WordPress to use a domain I already owned. I am very, very upset.

   The blog I need help with is gettingwellblog.wordpress.com.

2. thistimethisspace
   Member
   Nov 23, 2012, 11:55 PM

   WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

   Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
   http://en.support.wordpress.com/upgrades/#refunds
   see also http://en.support.wordpress.com/bundles/#canceling-a-bundle

3. jbacon55
   Member
   Nov 29, 2012, 1:05 AM

   thank you!!

4. timethief
   Member
   Nov 29, 2012, 1:05 AM

   You're welcome.

Topic Closed

This topic has been closed to new replies.