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When I signed up for the blog I entered my name as
"blog.wildliliesmjewelry.com". But it is showing as "blogdot.wildliliesjewelrydotcom.wordpress.com" how do I fix this? I paid for this name and it is wrong. Any help would be appreciated.
The blog I need help with is blogdotwildliliesjewelrydotcom.wordpress.com.
I tagged this thread for Staff. Please subscribe to it so you are notified when they respond.
What you really want to do is map your blog here as a subdomain of your existing web site - not register a new domain name
http://en.support.wordpress.com/domains/map-subdomain/
The staff will help straighten this out for you -
Thank you. How long does it take to receive a response from the Staff at WordPress, or how would I get in touch with them as I have not heard back from them yet?
It's not necessary for Staff to assist as auxclass already provided the link to instructions above http://en.support.wordpress.com/domains/map-subdomain/
Unfortunately that is Greek to Me. I still need support!
Hi wildliliesjewelry,
It appears to me that you registered the domain name wildliliesjewelry.com with Volusion.com, is that correct?
http://who.is/whois/wildliliesjewelry.com
If so, you will need to contact their support and ask them to create the following CNAME record:
blog.wildliliesjewelry.com. IN CNAME blogdotwildliliesjewelrydotcom.wordpress.com.
Note that the periods after the domain name are important. You can ask Volusion support to have a look here for more information:
http://en.support.wordpress.com/domains/map-subdomain/
You can contact Volusion support here:
Once they have created the CNAME record, you need to change the "primary domain" here:
https://blogdotwildliliesjewelrydotcom.wordpress.com/wp-admin/paid-upgrades.php?page=domains
I hope this helps. Please le me know if you need further assistance.
Thank you. Volusion created the CName record, but they could not help me with changing the "primary domain" on wordpress. So, I tried by going to
https://blogdotwildliliesjewelrydotcom.wordpress.com/wp-admin/paid-upgrades.php?page=domains as you suggested.
I do not understand how to change the domain? The option is domain mapping for $13.00. Isn't that what I already did when I previously paid $13. I do not mind paying $13 again since clearly I made a mistake setting this up. But I do not want to make a mistake again. Am I deleting the original domain I set up with wordpress when I pay the $13. volusion said I do not need the WordPress domain because I have the Volusion Domain. But paying $13 again does not seem like I am going to get that accomplished. Please let me know what I am supposed to do now?
Thank you.
Hi!
According to both
http://mxtoolbox.com/SuperTool.aspx?action=a%3ablog.wildliliesjewelry.com
and
http://who.is/dns/wildliliesjewelry.com
I don't see a CNAME record for blog.wildliliesjewelry.com. Can you ask Volusion to make sure they did it properly? If they say that they did, can you ask them to show you verifiable evidence of that?
Once they've set it, all you need to do to set your primary domain is simply to select the box beside "blog.wildliliesjewelry.com" and then click "Update Primary Domain" on this page:
https://blogdotwildliliesjewelrydotcom.wordpress.com/wp-admin/paid-upgrades.php?page=domains
You don't need to pay again, as you already have paid, as you said.
As for
volusion said I do not need the WordPress domain because I have the Volusion Domain.
just to be clear, you are not getting a WordPress domain, since they are correct in that you already have the domain registered with them. What you are getting is the ability to use blog.wildliliesjewelry.com with your WordPress.com-hosted site.
I hope that makes things a little clearer. Let me know if you have more questions, otherwise I will wait for confirmation that Volusion created the CNAME for you, and I'll check to make sure that they did before assisting you in updating your primary domain.
Thank you. I think the CNAME is correct now.
Hi,
They made a mistake. They have the CNAME as wildliliesjewelry.wordpress.com but it needs to be blogdotwildliliesjewelrydotcom.wordpress.com
They'll have to fix it. Let me know once they've done so, and I'll check again! :)
I think it is fixed now.
Just checking to see if everything is correct?
Hi! Everything seems to be set up correctly, I get to your WordPress.com site when I go to http://blog.wildliliesjewelry.com/ ; now all you need is to start writing some posts! :)
Please let me know if you need anything else.
Thank you so much! I will!!!
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richardmtl