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How long till dashboard & statistics work again?

  1. I cannot get to my dashboard when I click on my user name in top right corner.

    Statistics have not been refreshing lately either.

    Both problems began about a week ago.

    Wayne
    Blog url: http://luvsiesous.wordpress.com

  2. I just went through your account and have no trouble getting to your Dashboard via the top-right drop-down menu or viewing all of your stats, current as of today.

    Please let us know which browser (and version of) you're using.

  3. Macmanx

    I found another way to access it.

    But, it still takes more clicks than it used to take. And it really did not make sense to me.

    Wayne

  4. PS

    Mac OS X, and whatever browser ships with it (Safari), and firefox.

    Wayne

  5. Which version of Safari are you using?

  6. 5.1.5 (7534.55.3)

    On this one.

    I am dedicating it to either my sr engineer, or to just blooging in WP ....

    Can we address why WP is so slow?

    I am restarting my consulting company. And I really do not want to tell myself, or my clients to stay away from WP as a CMS.

    But, what is going on?

    I have tried for MONTHS to get support.

    At the level my company will support most clients, I am not willing to use software that I cannot get 3rd tier and internals support for.

    I admit that is usually a priced support option with 24/7 and 5 9's.

    But, I cannot even post a new thread on the forums without it immediately being locked.

    I cannot get a support request answered.

    I cannot get a response on email.

    And I think this may be my last try to understand what is happening, before I move on.

    I have spent more than 40 hours of my time trying to work with and around what is happening.

    Regards.

    Wayne

  7. PS,

    I apologize that some of my posts might hurt feelings, but months for a response and then locking my account so I cannot contact support did not make ME

    HAPPY.

    Wayne

  8. We aren't noticing any slowness and haven't had any recent reports of such. Would you mind trying a different browser, like Firefox or Chrome just to see if that makes any difference?

    http://browsehappy.com/

    If not, do you have access to another computer or network you could test from?

  9. MacMan

    I have been trying to report this for months. This is the ONLY support forum thread I can post into.

    All the others are invisible, or say that anonymous wrote them 42 years ago ....

    AL GORE WORKS FOR YOU NOW?

    For, the last 48 hours you have had a BUNCH of reports of slowness, blogs missing, posts missing ....

    But, I can only post on this ONE THREAD. AND I DO NOT THINK ANYONE ELSE CAN READ IT.

    How many computer do you need me to TEST YOUR SOFTWARE FROM FOR SIX MONTHS?

    This did not start yesterday for ME.

    IT IS VERY FRUSTRATING.

    I ran enterprise software for THOUSANDS of concurrent users. I am seeing the same kinds of issues we would get when there was badly written software.

    And a LOT of people are reporting problems for the last 48 hours in forums.

    I have seen this for MONTHS.

    Microsoft & mac, USA networks and overseas. 6 different macs .... How much more diverse do you need?

    Firefox, Safari, IE8 I think - that box is usually off now.

    Still problems on the old firefox, upgrading firefox now.

  10. Thanks, let us know how the upgraded Firefox is working for you.

  11. Would you like to take a guess?

    Look at this page and tell me why I can post, but no one can read it?

    http://en.forums.wordpress.com/topic/how-do-i-contact-support-2?replies=2

    SIX MONTHS now ....

    I am upgrading firefox on this mac - like I said, six months multiple OS, boxes, networks

    countries,

    and browsers ....

    THERE ARE GREMLINS in your machines .....

  12. PS, that is on the forums.

    I have had that problem on blogs off and on for six months.

    IT HAS BEEN CRAZY for six weeks. I have watched THE SCREEN RE-PAINT IN FRONT OF MY EYES.

    Why would a screens re-paint?

    Multiple boxes, OSs

    And even a new test blog account .....

    There are serious issues.

  13. WHAT DID YOU DO NOW?

    Can you still see me, or am I completely gone now?

    Hello?

    it is not working?

  14. WHAT DID YOU DO?

    QUIT THAT

  15. MacMan,

    I will NOT WORK WITH YOU IF YOU ARE DELETING MY POSTS.

    This has got to stop.

  16. It looks like your posts were being flagged as spam above, I wasn't deleting anything.

  17. Now they are back again. At least they are visible to the world.

    What is HAPPENING?

    I am moving to my other account and watching this thread. Posts do not appear and then suddenly appear. several minutes later.

    Is the CIA attacking you guys? Or, me?

    Because this is unreal.

    I cannot keep troubleshooting what I have NO CONTROL over.

    MacMan, I can't keep seeing pages disappear and re-appear. This is CRAZY. I cannot keep doing this.

    Either there are gremlins in your code, someone is attacking you, or they are attacking me.

  18. Who is flagging me as spam?

    Why did it just start on this thread? You and I have been on this thread for over a month.

    The other threads which I cannot post to, that might be a different story, but why this one all of a sudden?

    I am telling you SIX MONTHS now.

    This is web-based software, even if I could remember how to do code injection all of those holes were closed years ago.

    What is happening?

  19. PS, I forgot in the midst of it going crazy again.

    The clean install of FireFox was faster, but it was still taking 6+ seconds for statistics page to load.

    Several other WebPress admin pages loaded in 2 to 6 seconds.

    So, It is faster. For now.

    And thanks.

    If I can keep from losing my mind, I am not sure I have ever seen any problem this crazy before.

  20. Macman,

    The thread says I am invisible again ....

    How do we stop this?

    Wayne

  21. Are you back?

  22. Wayne, the automated system feels that you are a spammer.

    Please bear with it, as I un-spam each of your posts here, it will eventually learn.

  23. trying to be patient

    Thanks

    Wayne

  24. MacMan,

    For six months I have been patient.

    How much longer do I need to wait?

    Slowness is TERRIBLE. Yes, we got it sub-6 seconds some of the time. But, that is terrible.

    I cannot post to support threads ....

    I cannot GET SUPPORT .....

    What do I need to do?

  25. Now the clean install of firefox, with NO security enabled is running slow .....

    MacMan, you guys are having problems.

    How long until I can get support?

    My year is about up, and I am thinking about whether or not it is worth it .... This is my 3rd blog, I can build another. Second well performing blog.

    Wayne

  26. For a system as complex as this, 6 seconds to load the whole Dashboard is pretty normal, and to be honest not that much time at all.

    Keep in mind that there are 36 million users here, and some random bits of slowness is normal. When things get around 15 to 30 seconds to load the complete Dashboard, that's a big problem. 6 seconds really isn't.

  27. MacMan,

    If you would, take a look at my daily and monthly stats. That is all, pure, blogging work. Do, you notice the recent crash?

    I appreciate your patience in this. And I hope you appreciate my patience. This has been going on for SIX MONTHS at least.

    46 million users is complex for your systems engineers? I have people who can help your guys make it easy.

    But, we still have need to answer:

    1. HOW LONG TILL YOU FIX YOUR SPAM BOTS MARKING ME AS A SPAMMER ....

    2. WHY EVERYTHING IS SO SLOW.

    FIREFOX JUST TOOK 40+ SECONDS TO TRY TO LOAD STATISTICS, then I said, well what about if I click on MONTHS. 2 to 3 seconds. Not too bad. Then I clicked back on DAYS. 2 seconds ... not bad.

    What is CONSISTENTLY locking up your first load? This is not RANDOM. This is regular.

    And several other bloggers have commented on your forums, and on my blog about this over the last 6 months.

    KEEP IN MIND I HAVE GIVEN YOU HUNDREDS OF HOURS OF testing services .....

    ;)

    I have not had a single month of TRUE hosted blogging services since I contracted with your company.

    I am a BLOGGER. I do VERY good at that, I have the heuristics to prove it. And those same heuristics show consistent problems with my account.

    You told me that was because your company has targeted ME as a 'spammer.' I have never spammed. I don't even harass. I do leave testy comments when someone else is rude and testy.

    Who doesn't?

    And after MONTHS OF terrible problems EVEN POSTING ON HELP FORUMS, yes I probably have hurt some feelings.

    But, I have reported the SAME ISSUES. From different domains, users, blogs, countries, OS's, browsers, etc .....

    And then things will clear up for awhile. And then they come to an abrupt stop again ....

    THIS HAS COST ME TIME, MONEY, AND READERSHIP .....

    I should now have consistently 100 reader visits per day. I don't think your heuristics work on unique visitors like MySpace did, and I will get Google heuristics for my blog soon.

    Right now? I do not have the time.

    I need the problems fixed.

    To be honest?

    The timeout issues and slowness by themselves is MUCH MORE LIVEABLE than the 'spammer' problem.

    MacMan, LOOK AT MY MONTHLY stats again, if you would.

    December drop, I was sick, the 'beast' usually kills me that time of year.

    Even fighting your automated spam bot fighting me, I am growing this blog 25% to 75% per MONTH.

    How many bloggers do you have with that ability?

    Isn't this the 'premier' blogging platform?

    Thanks again,

    Wayne

    PS

    1. I want "Get out of jail free" immunity from your spam bots WHEN needed. This has been crazy.

    And I know someone can grant that.

    Because your software should mark these three users as spammers much more often than I have been marked - because they all three have more activity: raincoaster, timethief, and yourself.

    2. And I want some encouragement to make up for lost growth - seriously lost growth.

    From what you are telling me, your spam bots have cost me 200% to 400(+)% growth ..... as you saw in my monthlies, I was able to maintain a 75% growth per month, WHEN your spam bots were NOT attacking my account ..... fighting for 25% growth against your spam machine has been CRAZY .....

    Again thank you for your patience as we get this fixed.

    Wayne

  28. PS,

    I THINK YOUR SPAM VIRUS IS MARKING ME AS SPAM AGAIN .....

    I am trying to be patient .... but your system is trying me ....

  29. MacMan,

    I just tried to update this in FireFox ....

    Can we FIX SOMETHINGS? A programming loop opened up to force me from the page, I had to kill firefox from activity monitor.

    How long until I can comment again?

    How long until Mac users can blog with Safari?

    How long to I have to be patient?

    I would like my next year reimbursed to me in return for my patience.

    How do I get out of wordpress' penalty box, and how do you keep me out?

    thanks

    Wayne

  30. MacMan

    Any ideas?

    SIX more months?

    Here is an idea, post to the internal support blog (or whatever you guys use) and write, "This guy got attacked by our software, and our software won't let him post comments on most blogs, he cannot post support questions.

    And when he posts to the ONLY thread left in support, I have to go back and mark that as not spam.

    BUT, his comments are only visible if you know how to go directly to that post.

    Weird?

    I would think that his lawyers might be building up a lawsuit for our having seriously infringed upon his right to free speech.

    Heck! After six months of his regularly notifying us of our problem, he might have a big case.

    Can we fix our software to not attack him?"

    What do you think?

    Wayne

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