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How long till dashboard & statistics work again?

  1. MacMan,

    It is slow in Firefox and Safari ..... OTHER people's blogs load up in over 30 seconds .....

    I have been telling you for SIX months, this is more than just your spammer program attacking little ole me.

    SIX months, do we have an ETA?

  2. luvsiesous2000
    Member

    MacMan????

    HELP?

  3. There is no attack going on here, the anti-spam system is a learning engine, and as we teach it to not identify you as a spammer, it will improve.

    I am sorry that you have been experiencing slowness here, but you appear to be the only user here having such difficulty.

    All that I can suggest is there may be some congestion on your end, perhaps your ISP, router, or some security software.

    As the issue cannot be reproduced by us or any other user, there is really nothing more we can do.

    As for being marked as a spammer, it shouldn't be long now before the system no longer recognizes you as a spammer.

  4. MacManx

    Do you even read YOUR blog?

    1. I reported this the first time SIX MONTHS AGO.

    As long as YOUR VIRUS has me on your 'watched list' I can grow my blog 40% a month.

    The old fashioned way, I blog and read other blogs.

    But, when I went stellar, your software let me get to a 75% growth one month, and then cut me off at the legs.

    AND YOUR VIRUS CUT ME GROWTH 65%. From +75% to - 65%.

    2. You YOURSELF have personally known of my problem for about a week.

    Have internals done anything? Are the internal engineers aware of what their VIRUS is doing?

    3. Your company has been aware of this for SIX MONTHS.

    Is sales aware of the problem? Has sales recommended an offer?

    4. I have spend a LOT of my time on YOUR problem.

    5. THE SLOWNESS is NOT ON MY END.

    This page never has a 'problem' loading: http://wordpress.com/#!/fresh/

    It is ONE OF THE FATEST pages I visit.

    6. The SLOWNESS IS TWO FOLD:

    One your SECURITY SOFTWARE, you know, YOUR VIRUS, is attacking me, AND YOUR GREED basis in programming is causing you problems.

    I blogged on this.

    I HAVE NEVER HAD ADS.

    So, 'ADS' cannot slow me down. But, to fix EVERYONE'S problems about slowness, the slowness you keep trying to tell me IS NOT HAPPENING, and IS, is to turn off adblocking software.

    YOUR AD level on YOUR ENTERPRISE system is having issues. I do not know what your system is looking for, but that level of loading, the FIRST LEVEL, often has problems loading.

    The other problem with slownes which I am not sure what it is caused by is the STATISTICS THEMSELVES.

    My gut tells me that since YOU SWITCHED EVERYONE to that page to GAIN PAGE CLICKS

    Isn't using automated software to generate more page clicks one of the things YOUR VIRUS looks for to brand someone a spammer?

    Just saying.

    Since you moved everyone, you have a bottlekneck that has not been addressed .....

    BECAUSE YOU USE MY COMPUTER TO GENERATE THE GRAPH .... am I right?

    So, all you are trying to pass to me is DATA. What? 10k? Is that graph more than 10K?

    It is one of the last objects to load, and when it takes a long time, it takes forever.

    But, if I click on MONTHLY, and then on daily, I sometimes outsmart your bottlekneck.

    THIS IS CALLED TESTING.

    At least it used to be.

    WHAT IS MY ETA?

    When will third tier hear about this? Because they have to decide to send it to the internals team .....

    SIX MORE MONTHS?

    You will have 10 more bugs in your software by then.

    Wayne

  5. luvsiesous2000
    Member

    PS,

    My alternate account loads stats in seconds .... about 1.5

    ;)

    Again, testing. You know, the stuff your guys cannot duplicate?

    Wayne

  6. Do you even read YOUR blog?

    Yes, of course I do. Why do you ask?

    As long as YOUR VIRUS has me on your 'watched list' I can grow my blog 40% a month.

    It's not a virus, it's an anti-spam system. It only affects the forums here, it does not affect your blog or its growth.

    You YOURSELF have personally known of my problem for about a week. Are the internal engineers aware of what their VIRUS is doing?

    The anti-spam system is a learning engine. As stated, it will learn that you are not a spammer shortly.

    Your company has been aware of this for SIX MONTHS.

    If you are referring to the slowness, I am aware that you yourself are having a problem. Neither myself, nor any of my co-workers have experienced such slowness. The problem is apparently on your end, and we cannot fix that.

    But, to fix EVERYONE'S problems about slowness, the slowness you keep trying to tell me IS NOT HAPPENING, and IS, is to turn off adblocking software.

    That is because the people I suggested that to were experiencing a problem with AdBlock erroneously blocking our JavaScript resources (not ads). As I have said, your slowness is unique to you.

    When will third tier hear about this? Because they have to decide to send it to the internals team

    We have all heard about this. We cannot duplicate your issue as it is entirely on your end and unique to your network connection, computer, or other setup factors which we have no control over.

    My alternate account loads stats in seconds .... about 1.5

    The stats for luvsiesous2000 just loaded me in 0.8 seconds, which has pretty much been the average for everyone else, though a bit quicker today in fact. thewordpressghost has much less stats data to load, so it could potentially load quicker depending on your browser/computer setup. It loaded in 0.5 seconds for me.

  7. luvsiesous2000
    Member

    If third tier was involved, then someone would email me ....

    At least once in six months that they had researched what they could and could not find it.

    Would I please give more info.

    I know I would, if I was in your meetings.

    Regards

    Wayne

  8. luvsiesous2000
    Member

    Who is 'thewordpressghost'?

  9. We don't have tiers, just us and the developers. We are handling support through this thread, and as stated cannot help you with this slowness that is occurring on your end. That fact won't change no matter who is contacting you or how they contact you.

    Sorry, I assumed that thewordpressghost was your alternate account due to several similarities in our system.

  10. luvsiesous2000
    Member

    And I thought you were finally reading logs .....

    Like an engineer would? Like a test would?

    I switched boxes, cold reboot.

    My alternate account did load faster on the slower box than did luvsiesous on my faster box.

    Side beside .... if you really tell me that is because you load a new virtual machine every time I connect and that is just life at wordpress, I will tell you that joomla is definitely the way to go.

    You guys have had a serious issue in your software platform for SIX months.

    Across OS's, browsers, accounts, etc .... but it definitely hits my luvsiesous account more than my test account.

    You say that is not because your virus has targeted me as a spammer, but I find that difficult to believe.

    Would you like the engineer's appraisal?

    It has taken SIX MONTHS to begin trouble shooting ....

    You honestly are where (& when) you should have been six months ago.

    And I think that the reason my accounts are performing better is much simpler than you realize.

    People have been leaving wordpress .... your number of bloggers was down today over yesterday - wasn't it?

    Mac? you seem like a nice guy in a support position where you do not have the power to fix things.

    I can appreciate that.

    But, six months is CRAZY. I realize that it has only been about six weeks total for you. And only about 5 days where you have had a chance to think about it all.

    But, on my end, it has been six months.

    If you really tried to look at my account, you looked at some of my old blogs complaining about this.

    ;)

    Right, that would have shown up on my page hits .... so maybe you didn't.

    We need internals on this.

  11. luvsiesous2000
    Member

    OK, I have to take a break.

    Or, your virus will tell me these posts are too close together.

    If I was on your end, I would be responding with something like,

    "I have looked at the logs, and it does look like you are experiencing some timing issues we cannot determine the causes of yet.

    Yes, we see different NIC card addresses. Yes, it looks like your luvsiesous loads much slower.

    Yes, we see that your readership dropped like a rock.

    No, we really don't have any idea what is happening.

    Yes, we noticed that you were able to take your test account and generate similar traffic within days.

    And yes, we can see how that it might look like we wrote a virus, but we really have not found the connection. Yet.

    And as an engineer, Wayne, you already know we may not be able to find one.

    We will look at moving your site to a different node.

    We will look at 6 months reimbursed..........

    ETC, etc.

    Then again, I have supported enterprise class software ....

    I am trying to be patient, but this has tried my patience.

    Wayne

  12. luvsiesous2000
    Member

    PS, nothing you have covered would explain pages disappearing, or the screen re-writing ....

    Or, why my comments are going into the spam contents of other bloggers - they tell me that ....

  13. Since your forum replies are going to spam, let's continue this email.

    Go to http://en.support.wordpress.com/contact/ and, if prompted, make sure that you choose a Private support request.

    Someone else will help you there.

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