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How to activeate JetPack

  1. bfanatic
    Member

    Jetpack is unresponsive. After a clean install I get a list of features but none of them are functional. I do not get a reminder to connect to WordPress as in my other sites. I am on WP 3.4.1 and BizWay 1.5
    Blog url: http://williamleroy.com/

  2. kboy1970
    Member

    Hi ... having the same issue with the same theme. Any progress on a fix? Just installed v.1.6 Bizway but still an issue.

  3. bfanatic
    Member

    No luck either. I tried the forum route, but the developer said only that he was running it on the premium version without a problem. I like this template, but the support is really marginal.

  4. timethief
    Member

    Hello there,
    Please try these:
    JetPack FAQs
    JetPack support page
    JetPack support tickets

  5. bfanatic
    Member

    Thanks timethief. I've tried that as well.....

  6. timethief
    Member

    if you filed a JetPack support ticket then all you have to do is be patient as Staff will attend to it when they can.

  7. bfanatic
    Member

    Tim at WordPress.com provided the solution. It appears that some themes hide the connect button. I switched to Twenty Eleven and the connect button re-appeared. I connected, switched back to BizWay, and all Jetpack functionality returned.

    Ironic that I wouldn't purchase the premier version until I confirmed Jetpack functionality of the basic version. It would be better if InkThemes.com were up front about this. I'll still purchase the upgrade, however.

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