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How to get initial confirmation message sent to a different email address?

  1. I entered an incorrect email address when setting up a new blog. Now it won't let me correct the email address until I've responded to the confirmation message (which I can't receive)! (I put virgin.media.com, but it should be virginmedia.com. Sorry & thanks for help...

    The blog I need help with is teresachecchia.wordpress.com.

  2. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

  3. Many thanks. Perhaps simplest if I just start again with a new blog. Are you able to ditch this one with the faulty email address, so I can re-use the blog name with the correct email address?

  4. Sorry about that. It has been resolved now. Please let us know if you need any further assistance!

  5. Many thanks kardotim. The blog has now been confirmed, but I am still unable to change the faulty email address to the correct one, because the system requires confirmation from the original faulty email address. Can you fix this too please? (On the My Account page it says There is a pending change of your e-mail to blah blah). Can you just confirm this change please?

    Many thanks for your help.

  6. What's the e-mail address you want to use on your account?

    Note that no one can see you e-mail address when posted here, only I can :)

  7. Oh - thank you - it is [email redacted].

    Thank you so much.

  8. Changed :)

  9. Karodotim, for some reason it is not sticking. It still says 'There is a pending change of your e-mail to [email redacted]'. As I said, I can't confirm this change if the message is sent to the original faulty address.
    I will make sure I'm logged out now, in case being logged in while you made the change was somehow making it revert to the old address.
    Many thanks for all this.

  10. How about now?

  11. Kardotim, I can't thank you enough. It's done. You made my day. Thank you so much.

  12. You're very welcome :) Feel free to contact us if you have any other questions.

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