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How to pay for upgrade I still want

  1. I want to renew my subscription for a domain name, with a different credit card number. It was on automatic renewal, but I cancelled that. I wanted to change cc numbers. But wordpress now says this upgrade is expiring, with no way to pay for renewal. How can I pay for this upgrade?
    Blog url: http://nwsoulquest.wordpress.com/

  2. Hi,

    The owner of the domain can renew the domain by going to Store -> My Upgrades in the dashboard, then click Renew Now.

    Let me know if you have any other questions.

  3. Thanks for responding. When I go to Store --> My Upgrades, I cannot find a button that says "renew now". A friend set this up for me. I have all the codes to be the administrator, but would she be the owner of the domain??

  4. The blog and the upgrades belong to and can only be renewed by the original account - the blog and the upgrades can be transferred to another account - but you need to be logged in as the original account or get the original account to request the upgrades be transferred - they can make the request in this thread and someone will flag it for staff attention

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