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HTML, CSS, PHP HELP

  1. jonathansadowski
    Staff

    There should be a button in the lower-right corner of the screen that starts in a state of "Saved". As you edit the CSS within the box, the state of the button changes to "Save", indicating that you must click that button to save your changes. Are you clicking the button to save your changes?

  2. yes. it automatically changes to "saved". but nothing changes and i have no clue why.

  3. @damoclus, I'm sorry you've been having so much trouble with this! I have just tested saving CSS in my own test blog, and it worked in my test. I also know it's working for others, so if the changes aren't saving for you, then I suspect either it's a browser-related problem or there's a bug that is only triggered under certain circumstances and we have to figure out what they are.

    Can you please verify what browser and browser version you are using?

    Do you have any browser add-ons or extensions installed?

    One possible reason for CSS not saving is that you're introducing a typo somehow when you paste in code. To try to rule that out, can you try deleting all of the default comment text in the Appearance → Themes → Customize → CSS panel and type the following CSS example in directly and then tell me exactly what happens when you click the Save button this time?

    p {
        color: red;
    }
  4. I am using google chrome version 26.0.1410.65 on a MacBook Pro. No addons or extensions at all, besides a theme. Literally NOTHING happens. I enter it in, click save, it says saving, then published, and NOTHING on the page changes. I then go back into the CSS box and nothing is there but the "WELCOME TO CUSTOM CSS" message. I have no idea why it won't work. Its killing me.

  5. This is hard to figure out because I can't repeat the problem! I using Chrome 26 on a Mac for my tests too. I went ahead and saved a change to your custom CSS to see if it would work for me on your site, and it did. Can you try editing again now and let me know if there's any change for you?
    https://ofmerandmen.wordpress.com/wp-admin/customize.php#css

  6. Gah, this is killing me! I went the exact link you provided, went to CSS, the code p {<br /> text-align: left;<br /> } was in the box. So i then entered in p {<br /> color: red;<br /> } and clicked save, it published, clicked off the page, nothing happened. I then refreshed, no change. I then went back to the CSS box and the code I entered was not there, but the "text-align" was still there. Is it just not saving for me? I am beyond confused.

  7. Me too. It's quite odd, and I can't duplicate the problem so far. :(

    Okay, let's step back and try some more basic troubleshooting steps…

    Can you try clearing your browser cache and cookies in Chrome and then try saving a change in the Appearance → Themes → Customize → CSS panel again?

    Earlier, thesacredpath asked if you would try testing from Safari, but I can't tell if you did or not (I think you did). What about Firefox, any chance you can test using Firefox too?

  8. It would be awesome to know the answers from the last two questions for the Appearance → Themes → Customize → CSS panel first, but here's another test that may work for you. Can you try editing the CSS using this link and let me know if it works for you?
    https://ofmerandmen.wordpress.com/wp-admin/themes.php?page=editcss

  9. @damoclus, I wanted to check in with you today… did either of the latest two suggestions help at all?

  10. I have in fact tried safari. Not firefox yet. I have just attempted using p {<br /> color: red;<br /> } with the link you provided. AND IT FINALLY WORKED> MY CONTENT TEXT TURNED RED! wow. Why did it have to take this long? I will attempt entering the code I needed into my CSS using that link and let you know if it works again.

    Thank you so much for checking up on me and helping me through this. It seems everyone else has given up!

  11. I'm sorry it took so long! I should have thought to try that link sooner. The trouble with that link is that it's the old version of the CSS editor, and it will get phased out eventually so I'm still very interested in figuring out what might be causing the problem in the new live preview version of the CSS editor for you!

    Would you be willing to keep going with some troubleshooting and testing for the other link?
    https://ofmerandmen.wordpress.com/wp-admin/customize.php#css

    If so, maybe could we start by summarizing the problem you're facing:

    • CSS in the Appearance → Themes → Customize → CSS panel won't save
    • You have the Custom Design upgrade
    • Theme is Twenty Ten
    • Using Chrome 26.0.1410.65 on a MacBook Pro
    • No browser add-ons or extensions, but you are using a browser theme.
    • You also tested Safari (is this true?)
    • Live preview is not working for you—meaning, you cannot see the changes take effect on the left when you enter CSS into the panel on the right.
    • After saving CSS, you see a success message, but if you reload of view the front page the CSS isn't being applied.

    Is that summary correct?

    The *only* thing in that list I haven't tested myself is the browser theme. If you did test other browsers, then a browser theme is unlikely to be causing trouble, but maybe I could try testing it. Is the browser theme you are using something I could download and install for testing?

    Another basic troubleshooting step is clearing cache. I'm not sure if it would help, but it would be good to cross it off the list as something that was checked:
    http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    If you by any chance get an opportunity to test from a different location (i.e. completely separate ISP or network connection), can you try saving CSS again from another location?

  12. Yes that is all correct. and yes i have also tried safari to no avail. I am curious as to why that will not work either but the old link does. Yes you may download the theme, it has no name by it is created by James White if that helps. I have windows machines, and access to another ISP, i will try that as soon as possible.

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