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I automatically gets logout. I can't access my dashboard

  1. drnancymalik
    Member

    I am facing this problem for the first time.
    I automatically gets log out whenever I tried to access dashboard or write a new post or "manage comments".
    It asks me to login again and when I do so, the same problem occurs again.
    My blog is http://drnancymalik.wordpress.com

    Thanks and Regards
    Nancy

    The blog I need help with is drnancymalik.wordpress.com.

  2. pixygiggles
    Member

    This happened to me, also. First, I had to reenter my login information in order to sign in which never happens as I always use the same link to access my blog & then, I got logged out as soon as I tried going to my dashboard. I'm signed in, now; but things like this worry me.
    Patricia

  3. timethief
    Member

    Are you logging in directly to your own blog's dashboard?

    Or are you logging in on the front page of WordPress.com?

    If you aren't running one of the browsers and versions here http://browsehappy.com please upgrade or switch.

    If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

    1. Try clearing your browser’s cache:

    http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If it’s still happening, let us know which browser (and version of it) you’re using and post any error reports you get.

  4. drnancymalik
    Member

    Thank You timethief for your quick response.
    Before implementing any of your suggestions, now I am able to access my dashboard but gets logout automatically.
    Now regarding few points you raised
    1. I am logging in from the front page of wordpress.com
    2. I have been using google chrome browser for the last more than one year. The version is Version 23.0.1271.95 m. It says, "Google Chrome is up to date."
    3. I have deleted my cache and cookies.
    4. Third party cookies enabled. I get the message, "Great, third party cookies are properly enabled in your browser"
    5. HTTPS already enabled.

    Currently the status is that after implementing your suggestions, I am able to access my dashboard but still gets logout automatically. I am not even able to reply to above message by timethief in my first attempt because whenever i press the "submit" button I gets logout automatically.

    Thanks and Regards
    Nancy

  5. drnancymalik
    Member

    I am experiencing no problems since then, Thank You very much. regards.

  6. timethief
    Member

    Thanks for providing your details. This thread has been tagged for Staff assistance.

  7. macmanx
    Happiness Engineer

    That's good to hear. Please let us know if it ever happens again.

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