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I cancelled this two days ago... still not cancelled and now says I can't cancel

  1. lucretiafraser
    Member

    I am very displeased with my service so far. I cancelled my domain name two days ago after trying unsuccessfully to change nameservers.

    I have responded twice to requests to update mapping that I HAVE CANCELLED my account.

    I got another email today requesting I update mapping.

    I AM NOT USING THIS SERVICE. I CANCELLED MY DOMAIN LUCRETIAFRASER.NET.

    Please refund my money as promised.

    Thank you.
    Blog url: http://lucretiafraser.wordpress.com/

  2. lucretiafraser
    Member

    Here is a copy of my first response to an upgrade request AFTER cancelling lucretiafraser.net. Note the date:

    WordPress.com Upgrades
    Custom Domain for lucretiafraser.wordpress.com [image: ] Howdy, you recently ...
    Oct 13 (2 days ago)

    Lucretia Fraser [email redacted]
    Oct 13 (2 days ago)

    to WordPress.com
    Hello,

    I did NOT request this. In fact, I changed it to hostgator on purpose. Please delete my entire account.

    Thank you

  3. macmanx
    Happiness Engineer

    Though your domain is pointed to Hostgator, it is still registered through us.

    If I cancel and refund your domain, you will lose ownership of it, it will cease to function, and I cannot guarantee when you'll be able to re-purchase it.

    Are you sure that you want me to cancel and refund it?

  4. lucretiafraser
    Member

    Yes, absolutely. Because of the drama, I have already purchased an alternate domain name, so I do not need lucretiafraser.net. Thank you for checking.

  5. macmanx
    Happiness Engineer

    I have canceled and refunded your domain as requested.

    Please let us know if you need any further assistance!

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