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I cannot log into my iOS app

  1. Hi there.

    Yesterday my app asked me to verify my credentials, so I typed in my password & it kept asking. I deleted & reinstalled the app & now I can't log in @ all. I changed my password, did everything I could think of, but I still can't log in. It just says "sign in failed, please try again."

    I do almost all my blogging from my phone & I'm not happy that I can't get in, nor that the only support for this issue is for self hosted blogs. I would like some support for this issue so I can log in.

    Thanks.

    The blog I need help with is ashmultimedia.wordpress.com.

  2. FWIW: Mine happened similarly just an hour ago for the phone and ipad.

  3. Support for the iOS app for all iOS devices is given at the iOS forum, which you can find here:

    http://ios.forums.wordpress.org/

  4. I've tried that site. It only works for self hosted blogs. I can't even log in to inquire.

  5. As it is a separate forum, you might need to create an account and log in there. We can't help with the iOS app here. Good luck and best wishes.

  6. I CAN'T EVEN REGISTER, COMES BACK THAT IT'S BLOCKED. AND A NUMBER OF FOLKS ARE HAVING THE SAME PROBLEM WITH THE APP. SOMETHING HAPPENED ONN YOUR END AT THAT TIME LAST NIGHT TO CHANGE/KILL THE IOS APP. WHAT WAS IT ?

  7. I tried creating an account, it won't allow me to. I also still cannot log in to my app. This is really frustrating as the lack of technical support on the part of WordPress is ridiculous. I can't register for a forum to get technical support, and most of the stuff on there only boasts for self hosted blogs.

  8. there are other platforms but without ios apps, unfortunately. hopefully we'll get a response here soon on at least how to log in and regster

  9. WordPress.org and WordPress.com are completely separate. If you don't have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the correct support forums for your software.

  10. oops! ignore this phrase " for your software " above.

  11. If I want IOS support, why login to WordPress.Org ?

  12. I tried registering. I was told my password would be emailed to me in a few short minutes...that was hours ago. I've even tried once more to register and I got the same message and no email.

    So...basically, I can't log into my app & I cannot register to get help for my app. Lovely.

  13. Have you checked in your email client spam/junk mail filter?

  14. Yup. It took FIVE registration attempts to get a password. I'm going to try the ios forum and hope to get this fixed.

  15. well, my registration is locked so i can't get in that way. and it's nothing so simple as the spam filter. please post your solution to me at [email redacted] as I doubt they'll continue to let us post here and I'm in the same boat as you

  16. @maryhelenc
    I am so happy to hear you got registered. Best wishes to you.

  17. timetheif, that's only one of us. One is still out i the cold.

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