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I can't access my blog via Google but seem to be permanently logged in

  1. billbat
    Member

    I bought my blog domain and a custom template yeaterday and set up a homepage and "about" page to get things song. I cannot access my blog using Google.
    In addition, when I try to log in to my blog using the wordpress site I am informed that I am still logged in even though I log out at the end of each session.
    Since refunds are only available for 48 hours, I want to see these problems fixed within the next 12 hours or else I will require a refund.
    Please contact me via email and/or telephone to let me know what is going on.

    The blog I need help with is billbattenpaintings.com.

  2. timethief
    Member

    This is the log-in link > http://billbattenpaintings.com/wp-admin/ Will you please try using it after you log out, clear your browser cache and cookies reboot your computer.

  3. billbat
    Member

    Just did as you suggested and still no luck. I'm thinking a refund may be in order.

  4. timethief
    Member

    I have flagged this thread for Staff attention.

  5. macmanx
    Staff

    First, please make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

    If you do, or if enabling them made no difference, try clearing your cookies and cache: http://en.support.wordpress.com/browser-issues/

  6. billbat
    Member

    I've cleared my cache and cookies and still no access via Google. Please refund my Visa account before the 48 hour refund window passes. This shouldn't take a whole day to get a response. I'm truly disappointed at the lack of response from an actual employee.

  7. billbat
    Member

    How do I contact an actual employee to get e refund? This has been a horrible experience. I WANT A REFUND. NOW!!

  8. macmanx
    Staff

    I am an employee and am sorry that this still isn't working out for you. Have you made sure that third-party cookies enabled?

    http://en.support.wordpress.com/third-party-cookies/

    If you still want to cancel, you can cancel your Value Bundle with Domain and get a full refund within 48 hours of purchase.

    Please go to the Store -> My Upgrades section of your dashboard, where you'll find the Bundle in the list of your upgrades, along with a "Cancel" button.

  9. billbat
    Member

    I've disabled third party cookies and will see what happens when I try to access the site again. Thanks for the tip, and let's hope it works.

  10. billbat
    Member

    Victory!! Thanks for your patience and help!

  11. macmanx
    Staff

    You're welcome!

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