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I just received a "password reset" mail

  1. I just received a "password reset" mail. I suppose I should ignore it, provided that I have requested nothing related to my password. Thanks.

    The blog I need help with is cesarsalgado.wordpress.com.

  2. Do not click the link in the email.

  3. Thanks, this is really fast support.

  4. Many hackers gain access to blogs by changing the email address. Read > http://en.support.wordpress.com/security/

    1. If you can log-in go here > Users > All Users and delete any user that does not belong there.

    2. Disable post by email > http://en.support.wordpress.com/post-by-email/

    3. Disable post by voice > http://en.support.wordpress.com/post-by-voice/

    4. Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password

    5. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

  5. And this is comprehensive support. God bless you!

  6. P.S. I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.

  7. I see that three days ago (from this message) someone tried to retrieve the password key. This generates an email to the email address on file, so if a user has forgotten their password, they can reset it.

    This can happen by accident, say if someone types in a similar username and doesn't realize they've misspelled it, but as Timethief points out, it can also be malicious.

    I second her tips!

  8. Thank you for caring. Sometimes these crackers become a headache after a single click!

  9. Very true.

    Best of luck!

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