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After purchasing both the bold news theme and 99 upgrade through the wordpress website, I realized I need to be self hosted to do what my site needs. Bold News also wasn't appropriate for my needs. I have submitted a cancel/refund request twice now and have received no emails in response from wordpress. How do I receive my refunds?
Thanks for your help
Erik Trofatter
http://www.theoptiontradingacademy.com
[email redacted]
Blog url: http://theoptiontradingacademy.wordpress.com/
WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a premium theme refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds
See here for canceling a bundle purchase > Canceling a Bundle > http://en.support.wordpress.com/bundles/#canceling-a-bundle
This thread has been flagged for Staff assistance as you have already requested your cancellation/refunds.
regardless, thank you for the quick response =)
I have canceled and refunded your upgrades as requested.
Please let us know if you need any further assistance!
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