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I own sanantoniobe.wordpress.com originally under my business account thepachinkoman. I have recently separated several blogs including this one to be under my personal account txcanoeman. My domain mapping for it is about to expire. I want to renew it but am unable to. I think this might be because I switched ownership from thepachinkoman to txcanoeman. Can you help me please?
Thanks. Billy Connolly. 210-896-8545 [email redacted].
The blog I need help with is sanantoniobe.org.
Hi there,
I can't find a user for thepachinkoman - was this the username you had your upgrade under? Is that a WordPress.com address?
Thanks for the clarification!
I need to know how to cancel what I paid 5 minutes ago and I want to cancel everthing so I can start over
Hi Betty,
For cases of refunds and cancellations, it's best to start a fresh thread. But I'm happy to help you this time here :)
You can cancel and refund yourself by going to your blog dashboard and navigating to Store > My Upgrades:
https://bettyschenfeldphotographydotorg.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades
Under the upgrade you'd like to cancel, you can click on "cancel and refund" - your refund will reappear on your bank statement in about 7 days.
Cheers!
Hi Zandyring,
I'm sorry for the confusion. I mixed up my email and my user name. My user name was Vintagepachinko, not thepachinkoman. Hope that helps.
Billy
cancel that Zandyring. I think it was a browser issue. I couldn't see a submit button in Safari but just tried in Firefox and was able to renew.
thanks
Billy
Billy,
I'm glad you were able to work through this!
I've made a note about the Safari button not appearing. Cheers!
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txcanoeman
zandyring
