Excuse me, but I have been asking for help for days and I have been directed to this forum several times, and continually asked the same thing - we can't see the problem, upload a screenshot and it's probably your browser.
I am shouting because I have been asking for help for 5 days and you have done nothing to help me except the above. It is not a browser issue, you changed the Theme and now it is causing my website to look terrible. This is costing me business.
The issue is you made changes to the theme and one of the new features is pixels and the second is to ignore the original CCS, but what that did was CHANGE the original CCS so that it is not the same width as before.
Your customer service has been atrocious. I have been asking someone to email me instead of using the forum - which is what I got for service the last time I had a problem because I have 2 premium accounts, but now I am forced to go to the forum. If this continues, I am cancelling everything on wordpress.
I am a consultant who has over 150 small business clients who have to select a service like wordpress or one of your competitors to put up their website. If you don't start treating me like a premium customer and acknowledge there is an issue, I will no longer recommend wordpress.
I also want the name of your manager right now and their email address. Because you are a customer service person and you should not have spoken to me in the way that you have especially if you have viewed my history on this forum.
if you move this thread to the CSS forum, I will cancel my worpress subscription on Monday. Give me your manager's name now.