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I renamed my account and want to reclaim my old username and blog address. Help?

  1. pleasefixmyname
    Member

    I renamed my account and want to reclaim my old username and blog address which were associated with my current account. I managed to get back into my account today and I apparently left my username as "whynodelete" and my blog as "mynamehere.wordpress.com". While trying to change my username, I ended up accidentally changing both it and the blog address to anothername.wordpress.com. I was finally coming back to the service after trying alternatives, with the intent to use the service, but without mynamehere.wordpress.com (and ideally the correct username as well) it's pretty much useless to me :(

    Changed the URL's since apparently WordPress's only support option is a public forum? So weird. I'm now reconsidering my selection...

    The blog I need help with is lenpowell.wordpress.com.

  2. pleasefixmyname
    Member

    And you apparently can't even edit a support post once it's live. Handy. I'm thinking all of those people who recommended I use WordPress have never actually needed support. So far, despite all the praise, this is looking like a decidedly customer unfriendly option.

    Heck, I can't even delete this post now...

  3. Sorry but there is no way to recover the URL you deleted because there is no recycling of deleted blog URLs here at WordPress.com. There are 3 warning of this given prior to blog deletion and then a confirmation link in an email is sent, and the blog is not deleted until that link is clicked. That prevents accidental deletions by insuring everyone who deletes a blog has had lots of previous warnings that what they are doing is irreversible.

    Confirm by reading http://en.support.wordpress.com/delete-site/ and
    http://en.support.wordpress.com/recycling-blog-names/

    You can register another blog with a similar name. http://en.support.wordpress.com/register-a-blog/

    Or you can register a domain via a domain mapping upgrade and it will not matter what the underlying .wordpress.com address is.
    http://en.support.wordpress.com/domain-mapping/
    http://en.support.wordpress.com/domain-mapping/register-domain/

  4. pleasefixmyname
    Member

    The nutshell is that I want the correct username, otherwise it's yet another username I have to remember... and I want to have the correct blog name with a wordpress.com URL as well (which I had until today). For the record, there's no confirmation email sent, the change was made immediately, I think you have old information about how many steps are involved in the rename confirmation process. When I went back to the process, there was some very small text about it being a one way deal but that's easily missed (as I clearly did when I originally renamed away).

    While I do have my custom domains if I decide to drop using the fully qualified domain for the blog for a bit (maybe during a site relaunch, simply because I decide not to feature it as much, etc) that would then mean I'd spent a lot of time and promoting a "brand" that I no longer have the ability to own on this platform (even though I'm the person who registered it and am using the same account it was registered under).

    I'm guessing WordPress just doesn't want my money or traffic. I want to "unlock" the original account name and blog URL I signed up for the account with, it's not exactly a complicated request really... a few easily modifiable database fields. Something "similar" won't do, I already have an audience of tens of thousands of people under that name... I'm not going to fracture that just because WordPress doesn't like customers, I'll just continue to evaluate other platforms and go with one of them.

    Problem solved. Now if only I could delete this thread somehow, that'd be perfect. Are there any moderators with that ability?

    Thanks.

  5. pleasefixmyname
    Member

    By the way, @timethief, I do appreciate you taking the time to respond. I'm hoping to actually get a WordPress employee (assuming they read these) to respond with a solution.

  6. Hi there,

    Thanks for writing in. I'm afraid that @timethief is correct, there is no way for old usernames or blog names to be re-used, even by their original owners. I understand that this is frustrating for you and I apologize for the inconvenience.

    I can however point out that if you do choose to use a domain name that no one will ever see either your username or blog name. They will only ever see the domain which is representing your front-of-site and so there is little need for the precise name which you had previously!

  7. pleasefixmyname
    Member

    @amightywp - It's not just frustrating for me, it costs you customers, so it should be frustrating for you as well. There's no good technical reason that an account that created a username (which by all accounts is then forever locked, eliminating any potential for conflict, which would be a valid reason) can't reactivate that same username. Identical logic goes for a subdomain (in fact, since you lock subdomains you should offer to forward the old subdomain to the new one for a fee, a missed opportunity).

    I should note that I was going to be a paying customer (Pro bundle at a minimum), not riding on your free service without add-ons, so prohibiting me from using the name that I myself registered on your service seems... well, like a rather poor business practice. If I liked the service enough perhaps I'd have migrated to a self hosted WordPress instance down the road and bought even more stuff from your company and developer network... though the reason I wanted to use the hosted solution was so I didn't have to deal with the hassle of patching, etc. Most of my previous experience with WordPress has come in the form of self hosted installs being widely compromised due to security vulnerabilities or misconfigurations. Using your hosted version ensures that it's appropriately monitored and patched, lowering my risk profile.

    While the 'solution' of using my own domain is great and all I'd rather use the WordPress.com URL for now (though I'd probably set up a subdomain redirect from my site), for a variety of reasons... yet this ill-conceived policy prohibits me from doing that. It also seems, no offense, unlikely that your response is completely accurate... my username shows up in forums like this even if I use a custom domain for my blog, correct? What about when I comment on other people's WordPress.com hosted blogs, will that also display my custom domain or will it show my username as it seems to now? The impact of an incorrect username is not irrelevant, as the responses to this post seem to indicate.

    Is there anyone I can talk to who might actually be able to resolve this? It's not a technical issue, it's a policy one. I'm attempting to give WordPress money, probably hundreds if not thousands of dollars. And I'll send tens of thousands of users to your site every month, which has analytical value to you as well. If WordPress doesn't want my money or traffic, that's fine - just delete this thread, there are plenty of other solutions... but if you do, please have someone contact me who is capable of resolving this.

    Thanks.

  8. Is there anyone I can talk to who might actually be able to resolve this?

    Staff have responded. You have reached the end of the line.

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