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Only answer I see is to contact WP.com to have them transfer email subscribers and followers.
Cannot find where to contact them
I would like a direct answer
It has not been a seamless transfer at all as I've been on the phone with bluehost several times who knew some of wordpress well enough to guide me but this time they said I need to speak with wordpress.com directly.
What are my odds of getting a decent answer?
The blog I need help with is arlenemoshe.com.
None, unless you know how to tag this thread for staff attention. Which I just did.
Whoever told you it would be seamless lied to you.
@Raincoaster-thank you. The adverts themself say it will be 'seamless'-pathetic.
Bluehost was a huge help though until this issue.
Someone else suggested I 'contact' support at wordpress.com and have them transfer my subscribers and followers.
As you can see that is not the easiest thing to do-wouldn't know how to tag thread for staff attention as you mention.
For now, I went into wordpress.com, copied my list of subscribers which I could find on the dashboard and emailed them from my new site server with a shameless plea to resubscribe.
In terms of fellow blog followers, I had to contact them via their blog and let them know.
It's a big turnoff, I have to say-making wordpress.com so robust and then having to have a plug in for every detail in .org
Staff can can move your email subscribers only. Followers using the WordPress.com Reader cannot be transferred.
What's required is:
installation and activation of the JetPack plugin;
posting both URLs ie. the underlying .wordpress.com URL and the domain URL into this forum thread;
tagging the thread with modlook in the sidebar; (already done!)
subscribing to the thread so you are notified when Staff make the transfer.
Note: Followers using the WordPpress.com Reader cannot be transferred because WordPress.ORG does not have a Reader to transfer them to. Unlike WordPress.com blogs, WordPress.org installs are stand alone islands that are not part of a community with shared features.
@timethief
1. Thank you.
2. I have installed the Jetpack plug in already
3. When you say the underlying .wordpress.com URL and the domain URL -do you mean for my wordpress.org or .com account???
4. by underlying I'm assuming you mean : http://www.arlenemoshe.com
or?
Sorry, a bit of a newbie with this!!!
@amoshe
The underlying .wordpress.com URL means the original wordpress.com blog URL that you are mapping from to your domain
I started blogging in wordpress.com and bought the domain name : arlenemoshe.com through wordpress.com
Then I just pointed it toward my new host's name server-
so I am not sure what this would look like?
I would like the support at wordpress.com to transfer my email subscribers as I purchased a domain name from them but then moved to wordpress.org
My wordpress.com URL was arlenemoshe.wordpress.com
arlenemoshe.com is the domain where I need my subscribers transferred to.
Is this information sufficient???
When can I expect an actual support response or transfer???
Yes and thank you.
The e-mail subscribers have been moved as requested.
Thank you. Should they all start receiving post updates now?
When I view the dashboard stats in the blog subscriber total numbers displays only the number of people that resubscribed as per my request. However, when I click on it, I see you transferred everyone.
Can you please try clearing out your cache?
Your e-mail subscribers will receive post updates when you publish new posts.
I will give it a try. Thank you.
This worked. Much thanks @timethief for giving me the only clue as to how to get the support from the Happiness Engineer.
@kardotim -the clearing of cache worked!
Do you happen to know offhand if people in the meantime resubscribed, will they receive a post twice?
I can't say for sure if people resubscribed, but they will receive notifications accordingly. Feel free to contact us if you have any other questions.
This topic has been closed to new replies.
amoshe
