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1. ashleyninette
   Member
   Nov 23, 2012, 8:52 PM

   Credit card charged incorrectly ... I need to get this fixed ASAP

   The blog I need help with is healthywithashley.com.

2. thistimethisspace
   Member
   Nov 23, 2012, 8:54 PM

   Please provide specifics as I have flagged this thread for Staff assistance.

3. kathrynwp
   Staff
   Nov 23, 2012, 9:32 PM

   Please let me know the amount that was charged, and what the upgrade was so I can investigate. Thanks.

4. ashleyninette
   Member
   Nov 28, 2012, 4:51 AM

   I was charged $26 and $99 twice . My website healthywithashley.com was about to expire so I wanted to upgrade, but in the $26 it was the domain and then the $99 was supposed to include the domain, so I'm not sure why i was charged $26 AND $99 it should just be a one time charge of $99 for everything...

5. timethief
   Member
   Nov 28, 2012, 4:58 AM

   I have flagged this thread for Staff assistance.

6. kathrynwp
   Staff
   Nov 28, 2012, 2:25 PM

   I'm looking into what happened here and will keep you posted. Thanks for your patience.

7. kathrynwp
   Staff
   Nov 28, 2012, 7:29 PM

   I've refunded the $26. It can take 1-2 weeks for the refund to be reflected on your account. Sorry for the inconvenience.

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