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Imported WordPress blog and lost theme and formatting

  1. verhanika
    Member

    I imported my wordpress blog to my domain name and the theme and formatting did not come with it. How can I restore this without having to set it all back up again and have to pay for the theme again?

    The blog I need help with is artisticfinancialplanning.wordpress.com.

  2. timethief
    Member

    WordPress.COM themes cannot be exported and run on WordPress.ORG software, and WordPress.ORG themes cannot be exported and on WordPress.COM software either.

  3. verhanika
    Member

    I understand the difference. How can I check on this?

  4. timethief
    Member

    How can I restore this without having to set it all back up again and have to pay for the theme again?

    If you purchased a premium theme here at WordPress.COM then contact the theme designer linked to in the footer of the theme and ask if there is a WordPress.ORG version of the theme you can obtain.

    Note: Premium Themes are customized for WordPress.com usage only, and cannot be transferred to self-hosted WordPress.org sites.

    http://en.support.wordpress.com/themes/premium-themes/

  5. verhanika
    Member

    The theme is the same, the only difference is the color palette and the font.

  6. timethief
    Member

    What is the name of the theme?
    Which direction are you moving?

  7. verhanika
    Member

    The theme is Twenty Twelve.

    I'm trying to use a green color palette and a font only available through the extra customization you can purchase.

  8. timethief
    Member

    Thanks for the name of the them.
    Please post an active link starting with http:// to the exact site you are working on.

  9. verhanika
    Member

    http://artisticfinancialplanning.wordpress.com/

  10. timethief
    Member

    Thanks. This thread will be moved to the CSS editing forum for you.

  11. verhanika
    Member

    And here's the domain I moved it to

    http://www.artisticfinancial.com/

  12. timethief
    Member

    P.S. The theme is not Twenty Twelve on that site it's Twenty Ten.

  13. verhanika
    Member

    Thanks!

  14. timethief
    Member

    I apologize for not asking for both URLs up front. Because I did not do that I wasted your time and mine.

    This site > http://www.artisticfinancial.com/ is not a free hosted WordPress.COM blog. We cannot help you with it here at all.

    You must register a WordPress.ORG username account on the top right hand corner of this page http://wordpress.org/support/ and post to the correct support forum for that software.

  15. verhanika
    Member

    Great. Where can I go to get my money back for the ability to customize my theme?

  16. timethief
    Member

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds

  17. timethief
    Member

    P.S. If applicable see http://en.support.wordpress.com/bundles/#canceling-a-bundle

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