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Inappropriate and Unrelated WP Ads

  1. I thought I had a problem which originated with Google Translate. However, I've researched the issue and found that WP is the source of the video ads.
    I admit I am one of the bloggers who isn't that tech savvy and didn't remember the ad policy in the TOS I read when I purchased my upgrade.

    People don't visit my site to see ads. Even if they did, the ads on my site are NOT appropriate for my visitors or related to my content. Visitors from the US are seeing the video ads, not just my foreign visitors. I've seen the ads, too, when I'm not logged in. Yes, no one has to click on the ad, but that does not prevent visitors from seeing words and photos which are inappropriate. In my case, more people are seeing the ads than being protected from them and the ad content is becoming more inappropriate.

    This is not what I envisioned for my website nor does it match what is described in the WP ad policy. Yes, I emailed support with a screenshot example. I don't have time and shouldn't have to police the ads WP allows. If sending WP screenshots is the only way to remove inappropriate ones, why do bloggers have to log out to see them?

    I understand WP needs to offset costs, but WP is jeopardizing its reputation, bloggers, and their visitors. I sent WP support an email complaint about this matter. The reply I received didn't apologize for the content problems. All I received were links to support, the ad policy, and the non-ad upgrade.

    I found the blue-highlighted bottom section of the ad policy particularly interesting. It says WP run ads from Google, Sharethrough, and SkimLinks. I recall Pintrest having issues with SkimLinks and dropping them, but I also recall reading that WP now gets ads from federatedmedia.

    If there has been a change, why isn't the source updated in the ad policy? Who does WP get ads from? How much money did WP earn from the ads and spend on operating costs last year? Who vets and monitors the companies and the ads? How often?

    I understand the staff may not be able to handle the volume of diligent monitoring required due to WP's growth. However, I feel like I'm being forced to purchase the non-ad upgrade even though I've read statements from WP that is not the intent.

    If it's not WP's intent, then what other option is there? Why not offer bloggers options in our dashboards or elsewhere that will allow us to choose the type(s) of ad content we feel are appropriate for our site?

    Whether we select all or some or none(the non-ad upgrade), WP 's reputation and the bloggers and visitors win. The only losers will be the kinds of ads/advertisers WP bloggers don't want. Does WP really NEED their revenue to maintain the site and free services?

    -Jillian

    The blog I need help with is jillianlark.com.

  2. However, I've researched the issue and found that WP is the source of the video ads.

    To support the service (and keep free features free), we sometimes run advertisements, and the agreement for this has been in our terms of service since 2006.

    We try hard to only run them in limited places. If you would like to completely eliminate ads from appearing on your blog, we offer the No-Ads Upgrade: http://en.support.wordpress.com/no-ads/

    Yes, I emailed support with a screenshot example.

    If you have already emailed us, we'll be responding regarding the specific ad via email as soon as we can.

    If sending WP screenshots is the only way to remove inappropriate ones, why do bloggers have to log out to see them?

    The lack of ads for logged in users has nothing to do with sending screenshots, we just feel that you shouldn't have to be burdened by seeing ads on your own blog.

    [...] but I also recall reading that WP now gets ads from federated media. If there has been a change, why isn't the source updated in the ad policy?

    Bloggers who have joined our WordAds program have the option to run ads from Federated Media. This is not part of the ads we run on non-WordAds blogs.

    Who does WP get ads from?

    Google, Sharethrough, and SkimLinks.

    How much money did WP earn from the ads and spend on operating costs last year?

    Roughly enough to continue to provider the basic free service for over 30 million blogs.

    Who vets and monitors the companies and the ads?

    We do. The majority of the ads we run are video ads, and these are mostly either US TV commercials, or extended editions of existing US TV commercials. So, you could also say that they were vetted by the FCC first.

    Does WP really NEED their revenue to maintain the site and free services?

    Yes, revenue is required to provide a service for free.

  3. I found your support ticket, and it looks like you're referring to the Jarritos commercial.

    I'll agree, it's a bit odd. I'll see we can do about that.

  4. Just my $0.02, but I would expect that the monthly costs for all the bandwidth, datacenters, servers, support and development people necessary to keep the good ship WordPress - and your blog - running is considerable. None of that is free.

  5. Independent hosting at this level of reliability is rare and not available on the standard "$15 a month all the data you can eat" plans.

  6. I look at the domain mapping with no ads upgrade to be a real bargain over what I was paying with my regular web site - more bandwidth and storage both

  7. I have free independent hosting for as many blogs as I like, with an upgraded support package and all, and still most of my blogs are at WordPress.com.

  8. Macmanx, thank you for answering the majority of my questions promptly. Re: "Does WP really NEED their revenue to maintain the site and free services?" Just to clarify, I was referring to the inappropriate ads, not all ads.

    I didn't see a response to this question: Why not offer bloggers options in our dashboards or elsewhere that will allow us to choose the type(s) of ad content we feel are appropriate for our site?

    Thank you for the offer to see what you can do about the Jarritos? ad. I would not use the word "odd" to describe a naked man sitting on a coin operated horse in front of a store. People who saw it on my site used the word "disgusting." Please let me know when it has been removed.

    Thanks to thesacredpath,raincoaster, and auxclass for sharing your opinions about the merits of WP services and prices. I already have the domain mapping upgrade.

    Regardless, I still feel like I am being FORCED to purchase the no-ads upgrade in order to prevent another inappropriate ad placement incident like the one described above.

  9. Why not offer bloggers options in our dashboards or elsewhere that will allow us to choose the type(s) of ad content we feel are appropriate for our site?

    That will probably never be an option. We need to control the ads that are displayed in order to ensure that we have enough revenue from them to keep the lights on.

    Please let me know when it has been removed.

    He wasn't actually naked, rather he was in his underwear, but we are in the process of removing it.

  10. I'm the kind of blogger who chose to purchase a No-Ads upgrade, rather than purchasing a premium theme and/or a custom design upgrade. I recommend that all those who have business blogs or professional blogs do the same, lest one day they find their competitor's ads on their blog.

  11. Just wanted to confirm now that the Jarritos cowboy has been sent back to prairie.

  12. Macmanx,

    1. Thanks again for answering my question promptly.

    2. Thanks for the ad clarification. Somehow the fact that the man in the Jarritos? ad was wearing underwear doesn't make the ad less disgusting to me. The whole ad concept is creepy, because coin-operated horses are usually ridden by children.

    3. Thank you for removing the ad.

    4. I appreciate your response to my support ticket compared to the email I received from the first WP support team member who saw the ticket.

    -Jillian

  13. You're welcome!

  14. Based on the WP ad policy and need for advertisers' revenue expressed above, I felt forced into buying the no-ad upgrade today. It was the only way I could protect my author brand and site visitors from the possibility of another inappropriate WP ad incident in the future.

    I noticed this thread has been changed to resolved, so I'm assuming I don't have to change it.

    -Jillian

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