Need help? Check out our Support site, then


Invoices

  1. Hello. I cannot find my invoices. Domain groep5700.wordpress.com. Two invoices (october 2nd and 4th) are not visable in my dashbord (paid upgrades - billing history). Amounts of 13 and 30 dollars. Please help me with finding the invoices, we need them for administration. Thanks, Perry Vermeulen, Groep5700. [email redacted]

    The blog I need help with is groep5700.wordpress.com.

  2. I am not seeing any upgrade associated with the WordPress.com account that you are posting from. Could you have a second WordPress.com account that purchased the upgrades? If so, logging into it and viewing Billing History may solve the issue.

  3. $ 13.- sounds like domain mapping, is there a custom domain name you have mapped somewhere? That name would help @rootjosh to help you

  4. Auxclass, you are very likely correct. And I would guess that $30 might be Custom Design.

    Perhaps that will help the user jog their memory.

  5. Could also be No Ads

  6. Thanks all. When logging in to the dashboard, I use the account groep5700ar. Every year I get invoices at this account. We have done it this way for three years now - domain mapping and No Ads.
    Every year I get the invoices, this year they are not where they should be...
    So still didnt solve this case... :)
    Best wishes, Perry Vermeulen, Netherlands

  7. So it looks like at some point you must have switched from the WordPress.com account: perryvermeulen to the one you are posting from. The perryvermeulen account is the one that had been purchasing the upgrades.

  8. And Auxclass, you are 2 for 2. Domain mapping and No Ads. Game, set, match, sir.

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.