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iPhone App Reader Doesn't Refresh

  1. emilyluxton
    Member

    I have the WordPress App for my iPhone, and it works great, except for the Reader.

    If I go into the reader and open up a topic - for example I have travel saved - the feed doesn't refresh, so I can only view posts that are 44 days old. I know you need to swipe down to refresh, but I do this repeatedly and the feed never refreshes! The same thing happens in other feeds like 'posts I like' or 'blogs I follow'.

    Is this a glitch with the app, and does anyone know when it's likely to be cleared up?

    The blog I need help with is emilyluxton.co.uk.

  2. vilvintage
    Member

    Hi
    I'm finding exactly the same problem. The 'blogs I follow' refreshes but the 'topics' don't and just store old posts

  3. kilted1
    Member

    I also have the same problems with both iPad and iphone

  4. timethief
    Member

    Here's the link for the iOs forums http://ios.forums.wordpress.org/
    You may want to post here so the developers are aware of the issue > http://ios.forums.wordpress.org/forum/how-to-and-troubleshooting
    This is just to be sure are you running the latest version of the app http://en.blog.wordpress.com/2012/08/09/wpios-3-1/

    If you don't have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the iOs forums.

  5. kilted1
    Member

    Hi and thanks. One big problem I can't register on the iOS site the browser just cuts out halfway. No registration email arrives. Could you please pass this along to your iOS team.

  6. timethief
    Member

    I tagged this thread to alert Support Staff of that and will leave it them to contact the developers. Please subscribe to it so you are notified when they respond.

  7. kilted1
    Member

    Thanks for your time :0)

  8. timethief
    Member

    You're welcome. I'm on the 50/50 plan. I devote 50% of my time to helping others.

  9. macmanx
    Happiness Engineer

    Do you have any luck is you uninstall and reinstall the app?

  10. kilted1
    Member

    Yep. Everything refreshes. However only the once. I have to uninstall and install to get a new refresh of the topics I follow. One strange thing is that "blogs I follow" updates. Just not anything else.

  11. macmanx
    Happiness Engineer

    Ok, if you'd please report it at http://ios.forums.wordpress.org/ the mobile team can sort this out for you.

  12. kilted1
    Member

    As I told timethief. I can't register I have tried several times to do so on iPad. iPhone Mac and two pc's with different browsers nothing gets me registered.

  13. macmanx
    Happiness Engineer

    http://ios.forums.wordpress.org/register.php seems to be working fine for me, but maybe not from a mobile device.

    First, please make sure that your browser is up to date by visiting http://whatbrowser.org/

    If it is not, please try updating your browser or switching to a different browser.

    If it is, please do these three things:

    1. Try clearing your browser's cache and cookies: http://en.support.wordpress.com/browser-issues/

    2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    Please let us know how each step goes for you, and which browser (and version of) you're using if you're still having trouble.

  14. vilvintage
    Member

    When I try to register via Firefox nothing happens at all when you submit the form, and when I try via IE I get the message "Registration blocked. Please stop."
    Any suggestions? I'm still having the problem with the topics not refreshing btw

  15. kilted1
    Member

    All my browsers are current and up to date.
    I have tried steps 1,2 and 3 several times On a Mac running OS 10.8.2 Safari 6.0.2
    and FF 19.0.2 All to no avail. Maybe it's your end the problem lies ?

  16. kilted1
    Member

    Follow up on last post I have now tried on a windows machine with the following
    Win 7 Home Premium 64 bit
    Chrome 25.0.1364.152m
    IE 9.0.8112.16421 64 bit
    All with no result from trying to register at the wordpress ios forums site.

  17. macmanx
    Happiness Engineer

    vilvintage, please try the troubleshooting steps listed above and reply with your browser version.

    kilted1, I've asked the mobile team to look into this.

  18. vilvintage
    Member

    All done, but I still have the same problem, it won't let me submit the form.

  19. vilvintage
    Member

    In the meantime I checked out the forum even though I can't register and post here and the issue has already been posted:
    http://ios.forums.wordpress.org/topic/posts-in-topics-not-updating#post-8788
    It just hasn't been replied to at all

  20. macmanx
    Happiness Engineer

    The app is an open-source project with quite a few volunteers on the team. As long as it's posted, they're aware of it, they just might not have the time to respond.

  21. msmidt
    Member

    Just wanted to add that I am having the same problem with the iOS. The reader will refresh "Blogs I follow" but not certain other topics that have been added to the reader list. I have logged out and logged back in without that helping. If I delete the program and reload, that has seemed to help in the past, but that's a big pain.

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