ninglunI have contacted support. The hacker seems to still be active as he has survived several password changes. There is only one user on my blog! I have done what I can. Any ideas?
Need help? Check out our Support site, then
I've been hacked
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You have not been hacked.
You will have had a password that someone guessed - there is a big difference.
Contact Support using the email address you created the blog with and every other detail.
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The blog is inactive until this is sorted out.
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I am about to change my password again! I might add that the person who write the comment above has in fact rewritten my original but is telling the truth about what I have done, that is making password changes and contacting support. It is a serious breach.
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I have now changed the password again.
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I might add that the previous comment dated Sep 8, 2008, 2:02 PM has been changed by the hacker.
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Comments above have also been subtly changed.
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Comments in these forums cannot be edited except by staff - and we always note when this is done.
I have no idea what you think is going on.
Contact support with every detail.
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Mark, someone has edited the comments. I don't know how. I have contacted support, and I have changed my password to a strong password six times at least today. This is a serious hack.
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For example, I did not originally write "Comments above have also been subtly changed."!
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It is impossible for comments to be edited.
Contact Support and give every single possible detail about this 'hack'. You cannot possibly give us too much detail.
And there is NO 'hack' - it is always a password issue.
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@ninglun
Have you considered the possibility that someone may have hacked your PC? So regardless of your password changes, the hacker will always know. Unless you haven't already done so I strongly recommend a aspyware and virus search on your PC. -
The blog and user are suspended.
This is only to prevent damage to the blog.
As soon as this is sorted out the blog will be restored.If I do not suspend and something happens you would ask me why I did not.
Again, contact / reply to Support with every single detail.
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This really is me! I would like to thank Mark and the team for their help. I'm still going now at http://ninglundecember.wordpress.com and have asked to be enabled to delete the http://ninglunprologue.wordpress.com blog, or for the team to do it for me. It was intended to be merely an index to my blogs and a place to talk about blogging, but was never my greatest in visits. Some people liked it, but I can live without it. BTW -- just in case -- ask me the name of the first dog I ever had... ;) If I know the answer, than I really am me!
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@ninglun
Contact Support -
Thanks, teck07. I've done so. I am happy with the way things are resolving, by the way.
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You're welcome! ninglun,
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Most of the issues raised above have been addressed, but I still have one blog whose dashboard I cannot access yet. The blog involved is http://neilstudents.wordpress.com/ which is a very small space I have set aside for matters of concern to some TESOL students I am helping; it is totally non-commercial. It is a bit of an inconvenience that I can't at this stage respond to them, unless of course they email me...
I have contacted Support... The service from Mark and others in the past day or two has been great, I should add.
NOTE: I have made sure that none of my browsers remember anything, especially passwords. I have opted out of Google Chrome. I have configured Windows Live Writer to forget everything too... :(
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Thanks, you wonderful people in Support. That problem is now solved.
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You should also change the passwords for your eemail account and every other account associated with your blog like Photobucket, Flickr, Myspace, etc.
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Done. :)
mark
wpvstp
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