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How can I access custom design?

  1. I engaged bluehost to host my wordpress-constructed site, changed nameservers to bluehost, and imprted my wordpress to their wordpress 3.2 install...and now I've lost my Custom design capability

    How do I get it back? (transaction details below) - pls help...

    Your WordPress.com Upgrade was purchased successfully.

    Item: Custom Design for http://brilliantmistakedotcom.wordpress.com
    Cost: $30

    ==============================

    TOTAL: 30.00
    Purchased By: C G CATHER

    Transaction ID: [removed]
    Blog url: http://www.brilliant-mistake.com/

  2. Your Custom Design upgrade is still available, but it is only for your blog hosted here at WordPress.com - this upgrade doesn't extend over to Bluehost.

    If you go to http://brilliantmistakedotcom.wordpress.com/wp-admin/ and then go to your Upgrades page, you will see that your Custom Design upgrade is still active, and doesn't expire until 2012.

  3. Hi, thanks for quick reply: is there no way I can use this functionality now i'm hosted by bluehost - I assumed as they're a wordpress-partner, the Custom Design function would remain intact....
    otherwise, can I have a refund?
    thanks again...C

  4. There isn't a way for the custom design upgrade to transfer to a Bluehost site. I've removed it and refunded it for you. Cheers!

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