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I've mapped the wrong domain name how to change?

  1. josie656
    Member

    Hi, I've paid the mapping fee but the wrong domain name down, one I don't own, a .com whereas I do own the .co.nz
    Is there a way to change it to the .co.nz mapping without paying the $13 again?
    Thanks so much for your help...

    The blog I need help with is iheartnz.com.

  2. raincoaster
    Member

    I flagged this for staff. They will be able to sort it out.

  3. kardotim
    Happiness Engineer

    I've just refunded the money back to your WordPress.com account, this way you can easily add a new domain mapping at Store > Domains on your blog's dashboard.

    Feel free to contact us if you have any other questions.

  4. josie656
    Member

    thank you so much for sorting this quickly really appreciate it so I can get on with my blogging.

  5. josie656
    Member

    Hi, I have remapped my wordpress blog to the domain that I own however it is still now showing. It leads me to crazydomains to buy - but I already own it so I don't understand?
    Here are the details that prove I'm the owner - I even registered the domain originally with crazy domains.
    Can you help? Thanks so much.

  6. kardotim
    Happiness Engineer

    Looks like your domain is not pointing to WordPress.com name servers yet. Please go to your domain registrar's site and log into the control panel. You will need to update the name servers as below:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    For more information, please visit the help documentation provided by the registrar and our support page:
    http://en.support.wordpress.com/domain-mapping/map-existing-domain/

    Let us know if you have any questions!

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