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1. enviedecuisine
   Member
   Aug 19, 2012, 7:27 PM

   since the last update of the Iphone app, JetPack required to sign in every time i want to access to stat: how to correct it ?
   Blog url: http://enviedecuisine.wordpress.com/

2. timethief
   Member
   Aug 19, 2012, 7:44 PM

   Hi there,
   This is the peer support forum at wordpress.com where Volunteers answer support questions. We don't have FTP access to our blogs and cannot install any plugins so we can't deal with any Jetpack support issues at all. In the event that the JetPack support link http://en.support.wordpress.com/contact/?jetpack=needs-service loops you back to this support forum then know that it's Staff who control that looping back and not us Volunteers.

3. macmanx
   Happiness Engineer
   Aug 20, 2012, 6:04 AM

   Please try deleting your blog from the app, then re-adding it.

   This won't affect your blog, just its settings in the app.

4. enviedecuisine
   Member
   Aug 21, 2012, 5:03 AM

   Hi i tried this solution but it does't correct the pb

5. macmanx
   Happiness Engineer
   Aug 21, 2012, 6:17 AM

   Ok, please try completely deleting the app before reinstalling. That should fix it. If not, please hang in there until version 3.1.2 is available, which Apple is currently reviewing.

6. enviedecuisine
   Member
   Aug 21, 2012, 10:53 AM

   I did It also without good result

7. macmanx
   Happiness Engineer
   Aug 21, 2012, 5:00 PM

   Alright, please hang in there for version 3.1.2 to be available. Sorry for the trouble!

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