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Jetpack Stats and Followers lost

  1. emilyjacobs786
    Member

    Hello. We de-activated and re-activated Jetpack a couple weeks ago and all our followers and stats have been reset. It's an issue similar to the one posted on this forum question - http://wordpress.org/support/topic/jetpack-stats-and-subscribers-not-working

    Can you reset our Jetpack to point to our old BlogID?

    thanks!
    Blog url: http://www.sagerecipes.com/

  2. bryanvillarin
    Staff

    Howdy,

    Do you have any staging URLs? I see another one on your account, and just wanted to confirm before we switch them.

  3. emilyjacobs786
    Member

    Yes. http://sagerecipes.m4interactive.com. Please switch to the production site at http://sagerecipes.com

    thanks!

  4. bryanvillarin
    Staff

    Hi Emily,

    Thanks for confirming! I've switched the blog IDs, so can you please disconnect and reconnect Jetpack? Let me know how that works for you.

  5. emilyjacobs786
    Member

    It worked! Thanks!

  6. bryanvillarin
    Staff

    You're welcome — cheers! :-)

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