WordPress.com

1. byeka
   Member
   Oct 17, 2012, 1:03 AM

   I just received an email quoting the following:

   Dear Jonathan,

   The following WordPress.com upgrade was purchased or renewed successfully:

   Item: Domain Mapping for http://byeka.wordpress.com
   Cost: $13.00

   This was a blog I had created almost a year ago and I did purchase a domain name through a third party provider. But I cancelled the renewal since I don't use it and I certainly never purchased anything through WordPress.com before.

   How do I get this charge revoked and my money back? I never authorized any sort of payment or as far as I'm aware, had any sort of renewal fee coming.

   The blog I need help with is byeka.ca.

2. macmanx
   Happiness Engineer
   Oct 17, 2012, 1:11 AM

   It looks like you enabled auto-renew when you purchased the Domain Mapping subscription last yet, but I have canceled and refunded your Domain Mapping as requested.

   Please let us know if you need any further assistance!

3. byeka
   Member
   Oct 17, 2012, 1:14 AM

   Great! Thank you very much for the speedy reply and quick solution! I appreciate the help. I don't remember there being any such an option but either way I'm glad was so easily fixed :)

4. macmanx
   Happiness Engineer
   Oct 17, 2012, 1:16 AM

   You're welcome!

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