Just logged in and found that domain name expired 26 days ago.

  • dogtrainingminneapolismn · Member ·

    Had no notice of expiration. Would like to continue subscription but not pay late fee of $80.

    Many Thanks

    The blog I need help with is: (visible only to logged in users)

  • amightywp · Member ·

    Hi there,

    The domain redemption fee which is being charged in addition to your domain renewal fee is not one which we charge. It is charged by the domain registry for any domain which is more than a couple of weeks expired.

    I’m very sorry to hear that you didn’t receive any of the emails which we sent you regarding your domain expiration. We send emails to the address which we have on file at 90, 60, 30, 14, 5, and 2 days before renewal as well as once more after the domain has expired. Additionally, once the domain has expired we put a notice on your site itself so that you know you need to renew your domain.

    If you would like to renew your domain with the redemption fee, let me know and I can send you some payment information.

    If not, the full domain expiration process takes a total of about 80 days at which point it will be returned to the registry. The registry will then release the domain and anyone will be able to pick it up for its normal price.

    Let me know what you’d like to do!

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