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Just purchased Premium Theme package

  1. I just discovered that after purchasing the premium package for $99 the actual theme that I actually want isn't showing up. There's no way I'm going to pay another $99 for the actual theme that I want. Can someone please help???

    The blog I need help with is wordsmatterglobally.com.

  2. Hi,

    The "Premium Package" for $99 that is advertised at the top of the Store page doesn't actually include any themes, just the features listed (domain name, no ads, etc).

    You can cancel that order (instructions: http://en.support.wordpress.com/upgrades/#refunds ), then order the premium theme that you'd like http://en.support.wordpress.com/themes/premium-themes/#how-to-get-a-premium-theme

    I hope that helps! Cheers!

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