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Here is a screenshot of what's going on: http://imgur.com/wpfJw
Everytime I link my homepage somewhere on FB it comes up it's a private blog, but I haven definitely made it public and it only happens with the home page and not any other page or post of my blog.
Any ideas? Thanks.
The blog I need help with is rantreviews.wordpress.com.
Please try the full reconnect procedure outlined at http://en.support.wordpress.com/publicize/#reconnecting-facebook (especially step 3) . step 3 in the above linked guide is crucial.
I have done it twice. Even logging in and out after the steps as I thought maybe the settings wouldn't kick in unless I did that. It still has not worked.
If I type it out letter for letter it works fine (including "www."), mainly if I just cut and paste the url directly it seems.
I don't know how to help you. It sounds like the issue may be on the other end. Have you tried contacting Facebook support? http://www.facebook.com/help/?page=214512881928339&ref=hcnav
Has the reconnection procedure fixed problems for people in the past? I think I might try deleting my web history, cookies etc and do it all over again. If that doesn't work I'll see if it happens on other computers, perhaps it's just mine it occurs on.
I'm sorry I did not suggest clearing your browser cache and cookies. I do that so often it's become automatic as browsers these days are very aggressive when it comes to caching. You will also want to make sure that your browser version is updated.
I've tried different computers, different browsers and deleting all my web history and cookies and caches etc and then doing all that and reconnecting with Facebook guide at the same time and it hasn't worked.
I'm going to message Facebook development now. Thank you for your time and efforts however timetheif.
I very much appreciate it.
I'm sorry we weren't able to resolve this. Will you please return to this thread and let us know how this works out?
I understand you're a fellow member trying to help, do you think if I posted my problem in the staff questions they might be able to do something more?
I was going to post the bug to Facebook but it turns out they might not even get back to me and I doubt that even if I did contact them they would get back to me.
I just realised you can't post specifically into that staff questions area. Is there a way to get a staff members attention to my query?
You may always choose to contact Staff directly instead of posting to this peer support forum. Do be aware that posting there does not provide an answer more quickly. In fact the opposite is the case as Staff are backlogged with support tickets which are queued and dealt with in order.
There are alternatives to using Publicize. Perhaps you would like to try them. Alternatively you can use Networked Blogs http://www.networkedblogs.com/ or RSS Grafitti http://www.facebook.com/RSS.Graffiti for posting to Facebook walls if you prefer.
RSS Graffiti periodically checks the RSS/Atom feeds that you specify and posts any new entries it finds to the Facebook Walls that you specify.
You can get any feed written on any wall (Facebook Profiles, Fan Pages, Groups, Events and Application Profile Pages). In fact, multiple feeds to multiple walls. You choose the combination.
I don't really understand. It's not that I want to publisize FROM my blog. It's just when people are talking about it and try and link it to their friends or on their wall on Facebook, they can't just type in the url of my blog and have it come up properly in the preview. That's what's annoying me. It's a big blow to networking and spreading the word as I haven't really "launched" my blog as yet.
Is there anyway to like factory reset my blog? Couldn't I somehow then just save all the htmls from all the posts and pages etc and just paste it all back in after it's reset?
Is your blog set to be visible to search engines, not just Public? That's the only other thing I can think of. I have no difficulty looking at your blog.
I know people don't have difficulty looking at it. The only issues is when people link it on Facebook it comes up as protected in the preview. Even if you click it in the preview it comes up fine and isn't protected.
Try it yourself. Even if you type in "www." and then the link it works but if you just type in the link http://rantreviews.wordpress.com the preview comes up incorrectly.
That's all I'm trying to change.
Ok so I can get the content in and out, that's fine but once the content is out. Is there some sort of master reset? I have a feeling if I just delete everything that might not work.
However I will try that now.
@raincoaster
Good idea.
@blackmansilver
privacy settings
Is there some sort of master reset?
No.
I have seen that apparently I can ask a "Happiness Engineer" to remove all the content from my blog. So now that I have exported all the content I will ask for that to happen and I'll get back to you and let you know if that works.
Yes you can do that by contacting Staff and filing a support ticket and waiting in the queue.
@raincoaster
I tried that a while ago but just tried it then again and it didn't work. I even tried going private again, logging in and out and then unprivating and logging in and out and then I tried the allow and not allow options and logging in and out to see those. And alas.
I think I've exhausted every option other than having one of these Hapiness Engineers delete all the content and then importing it back in.
I'll report back once that happens and let you know how it went.
@timethief
Wait what's this waiting in the queue? I filled out a contact staff form and sent it off. Do you mean just waiting for a response or is there some sort of live queue with actual numbers that I can wait in to talk to someone?
I filled out a contact staff form and sent it off.
Good.
Do you mean just waiting for a response
Yes. Be patient and when Staff get to your support ticket they will respond to you.
or is there some sort of live queue with actual numbers that I can wait in to talk to someone?
No.
BTW. Staff will respond to you by email.
Ok awesome. Thanks again for your time and patience and help. I know I'm not the easiest to deal with, especially with something that's kinda cosmetic and not really an integral part of my blog functioning but still it's important to me.
So thanks again for your time.
It could well be that FB is caching its snapshot of your blog, which was taken during a period the main page was not public. In that case, stop sharing the main URL for a time and share specific links to specific posts instead. This will naturally get a higher response rate anyway.
Over a number of weeks, FB should re-evaluate your blog and then the problem will go away.
@raincoaster
That's really interesting. If I spammed myself with messages containing links and previews of my website of the other posts and such that work fine. Do you think that might speed up the process?
Yes, but don't go crazy. Four or five a day max.
This topic has been closed to new replies.
sretearajh
