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Login Met With Caution Message!

  1. arrby
    Member

    Hello. I've run into a wee problem and I don't have a clue how to deal with it. Here's the message I get when I attempt to log in to my WordPress.com blog (which is: http://www.arrby.wordpress.com):

    **
    This Connection is Untrusted

    You have asked Firefox to connect
    securely to arrby.wordpress.com, but we can't confirm that your connection is secure.

    Normally, when you try to connect securely,
    sites will present trusted identification to prove that you are
    going to the right place. However, this site's identity can't be verified.

    What Should I Do?

    If you usually connect to
    this site without problems, this error could mean that someone is
    trying to impersonate the site, and you shouldn't continue.

    Technical Details

    arrby.wordpress.com uses an invalid security certificate.

    The certificate is only valid for the following names:
    activation2.sympatico.ca , wg1.sympatico.ca , wg3.sympatico.ca , wg.bellnet.ca , importantnotification1.sympatico.ca , importantnotification2.sympatico.ca

    (Error code: ssl_error_bad_cert_domain)

    **

    Any help would be appreciated. Thanks in advance.

    I Understand the Risks

    The blog I need help with is arrby.wordpress.com.

  2. designsimply
    Staff

    That looks like a warning because you were using a strange URL when trying to login. Do you see that problem if you use this URL to login?

    https://arrby.wordpress.com/wp-login.php

  3. arrby
    Member

    My url is pretty simple. I doubt that it was me, but then you never know. I haven't been sleeping lately and it's a wonder I can function at all.

    I did get into the site okay when I tried again some time after posting here, but not before now being met with a Bell message telling me that my identity didn't match their records, blah, blah, which I get all the time. Don't know what's up with that. I just go to my modem/router and turn it off and back on and I'm okay.

    But I had never seen a message like the above one before and it certainly freaked me out. I could only think that I had been hacked and was wondering what nasty things someone was doing in my name!

    All is well that ends well. Thanks. I didn't mean to take up time here with a false alarm. You people are great. Later...

  4. arrby
    Member

    Lol. I see I screwed up the original post, thinking I was at the end of the online message I found. (When I copied and pasted it there were miles of blank space between each paragraph.) "I understand the risks" was the final line of the message and it accompanied a button that would have, presumably, logged me in okay. But if you're not sure you've been hacked and if you might be dealing with phishing, you don't check anything out. You back out and seek help, which is what I did.

  5. designsimply
    Staff

    @arrby Stopping and seeking help if you are not sure about a warning screen like that is a good idea. :) However, you shouldn't really see anything like that when logging in to WordPress.com using the login form on the http://wordpress.com/ home page or if you use with the proper login URL for your blog.

    If you do see the problem again, could you send a screenshot to support? That way, we may be able to get a few more details to help us search for and fix any troubles if necessary. Incidentally, I hope you won't see it again because it did look like an incorrect starting URL to me based on your first description. If you see it again, it would certainly be worth checking out!

  6. arrby
    Member

    Affirmative. Thanks! Later...

  7. justjennifer
    Member

    Sheri, I get this warning frequently in Firefox if I'm not signing in from either the Admin Bar or the sign in form here in the forums. It shows up 100% of the time if I try to sign in from the WPcom blog (down at the bottom where it says you must log in to comment) and same message on log-out from there.

  8. tellyworth
    Staff

    @justjennifer is it exactly the same message, down to the domains listed in the Technical Details (sympatico.ca etc)?

    What URL is in the browser URL bar when it happens?

  9. justjennifer
    Member

    From trying to log in via the WPcom blog as described above:

    Technical Details:
    en.blog.wordpress.com uses an invalid security certificate.

    The certificate is only valid for the following names:
    *.wordpress.com , wordpress.com

    (Error code: ssl_error_bad_cert_domain)

    https://en.blog.wordpress.com/wp-login.php is the URL in the address bar where this notice appears.

  10. justjennifer
    Member

    Helpful Screenshot

  11. justjennifer
    Member

    Helpful Screenshot No 2

    When logging out from the ADMIN BAR from the main Support page.

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