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Loss of traffic and stats?

  1. @citizenbigbeat
    Where is the URL starting with http:// for the blog you refer to please?

  2. citizenbigbeat
    Member

    http://blogs.ottawacitizen.com/2012/09/24/nuit-blanches-tremendous-debut-in-ottawa/

    It's on the WordPress platform. Let me know if there's other information you need. Thanks.

  3. @citizenbigbeat
    I flagged this thread for Staff. Please be patient while waiting.

  4. citizenbigbeat
    Member

    Thanks!

  5. Everyone here has been really helpful, but to be honest...

    I think WP stats follow some weird algorithmic logic that doesn't always correlate to normal arithmetic. It's probably easier just to live it with and not stress too hard. It's free, after all...

    As an example, right now, I'm advertising on another site, which shows X number of click-throughs to my WP blog. The WP stats show only a fraction of these clicks. Seems weird...

  6. citizenbigbeat
    Member

    Weird thing here is that numbers are changing after the fact, and continuing to decrease. Twice in the past week my blog's "all-time" numbers in summaries have dropped, and at this rate soon the summaries presumably will show no past hits at all!

    You're right that it's free, but no service will survive in the long-term if it's unreliable, free or not. I've heard nothing from WordPress about it, nor found any relevant answer online anywhere. @mittopia59, please let me know if you have. Thanks.

  7. I've heard nothing from WordPress about it, nor found any relevant answer online anywhere.

    I flagged this thread for a Staff response again.

  8. citizenbigbeat
    Member

    Thanks again, @timethief

  9. Would you please grab screenshots of your all time totals over the next three days? Just one a day would be fine.

    You can upload them via Media -> Add New in your blog's Dashboard.

    http://en.support.wordpress.com/make-a-screenshot/

  10. @ citizenbigbeat: Your issue sounds very similar to mine. Over the course of a few weeks, my stats went rather haywire, and I did see a few decreases in overall hits--as well as other stats. (I didn't have the foresight to take screenshots.) The good news is, it eventually stabilized...mostly. I still see an occassional, random loss of overall hits, but the numbers are low, and it's more a random thing than a steady trend.

    I do know that my ISP has been having local server issues for weeks, but I don't know if that's got anything to do with it. (I have come to expect this from V***zon.)

  11. citizenbigbeat
    Member

    Hi @macmanx. Thanks for your help. It's not clear to me what you're asking me to do. Are you requesting that I take screen shots and post them to my blog?

  12. citizenbigbeat
    Member

    @macmanx, I should state that I'm on WordPress VIP, so my numbers appear on a list with other blogs written by my coworkers. I'm not certain this added info is of any relevance but I write it here just in case. Thanks again.

    P.S. I also note that the "all-time" numbers for all WordPress blogs on our site are shifting, not just my blog.

  13. citizenbigbeat, since you're on WordPress.com VIP (sorry for not noticing earlier), our VIP Support department has gotten in touch with you via email.

    mittopia59, just to clear up any confusion, please take a screen shot with the all time totals visible once a day for the next 3 days and upload it via Media -> Add New in your blog's Dashboard.

    You don't need to add it to any post, as we can see what's in your Media Library. Hopefully this will help us establish a trend, if the VIP team doesn't find a solution before then of course.

    Thanks!

  14. citizenbigbeat, I assume you're talking about the "Top Authors" numbers, not overall blog stats. The Top Authors panel has always used sampling, and did not use all hits in its calculations. Over the last few days, we've been tuning the sampling, so numbers have gone up and down (mostly down, as you noticed). As of a few minutes ago, we raised the sampling rate again and in the summary views we're now using all historical data, so those numbers should be higher than before. Sorry about the confusion this caused.

  15. citizenbigbeat
    Member

    Hi @martinremy. Yes, I'm talking about the "all time" list in top authors, which I get to when I click "summaries." I see that the numbers for my blog have indeed gone up, reversing the steady downward slide in past hits.

    Just to be sure I understand: the "all time" number for an individual blog is not actually all hits the blog has ever had, but a number reached by sampling? If this is the case, is there a way to determine the real, total number of hits a blog has received?

    Thanks for your help!

  16. @citizenbigbeat, the numbers you see when you click "summaries" are no longer sampled, they are complete. The numbers on the Top Authors panel on your main stats page (which shows today and yesterday and the "summaries" link) are still sampled, but should be very close to actual numbers (lots of samples now, whereas we've been experimenting with lower sample rates in the past few days -- that experimentation is concluded now).

  17. Okay, great, thanks so much for your help.

  18. Many thanks, macmanx and martinremy. I'll upload some screenshots.

  19. You're welcome!

  20. My traffic has also dived dramatically from around 700 a day to just over 100 last week.. It seemed to change after I added share buttons to all my posts and pages.
    http://ninfield.wordpress.com/

    Any help and advice welcome.

  21. Your drop in visits corresponds directly with a similar drop in referrers from Google Image search.

    I'd say the problem lies with them not listing you as frequently or prominently anymore.

    You can see the details for specific days by clicking the bars within the graph.

  22. Thanks Mac, but any idea why it should suddenly drop to 10% after many months of higher numbers?

  23. That would be up to Google. We have no control over how they operate their index.

  24. Thanks. I've asked over at Google Webmasters.

  25. You're welcome!

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