I just recently upgraded to Jetpack site stats and now I've lost all my previous stats data! It was working find previously.
Blog url: http://thenugespeaks.wordpress.com/
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Lost all my site stats
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Okay, so I think this whole jetpack thing is confusing me. I have a selft hosted wordpress blog at thenuge.com. I guess I also have an old blog set up at http://thenugespeaks.wordpress.com/
When I upgraded my wordpress site stats plugin at thenuge.com, it said newer versions would be done through jetpack. So I installe jetpack and it connected to wordpress.com, which I believe is why it seems like I'm missing stats, because it's reading stats from http://thenugespeaks.wordpress.com/ instead of thenuge.com. So, my question is, how do I get my stats back for thenuge.com? Because my old site stats plugin only works with jetpack now. Does any of that make sense?
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It's actually showing what it has for stats on thenuge.com now, which is nothing at this point.
Have you completely deactivated and deleted the WordPress.com Stats plugin?
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I've deactivated the plugin, but not deleted it. Should I do that? Will that recover all my stats from before?
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Yes, please try deleting the WordPress.com Stats plugin.
Once deleted, you may need to deactivate, delete, and reinstall Jetpack too.
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Okay, I deleted the wordpress.com stats plugin. I deactivated, deleted and reinstalled jetpack. Still the same. I get stats for today, but nothing before then.
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Did you ever change your blog's Site or Home URL while WordPress.com Stats was installed?
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No, it's always been thenuge.com.
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Howdy,
We're currently investigating this issue, and will keep you posted.
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Hi there,
Your stats should be back!
Could you try reconnecting to Jetpack?
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Yes, I see them now. Thanks so much for your help!
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Glad this has been sorted out. Thanks for letting us know!
chrisrudzki
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