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Lost all my site stats

  1. I just recently upgraded to Jetpack site stats and now I've lost all my previous stats data! It was working find previously.
    Blog url: http://thenugespeaks.wordpress.com/

  2. Okay, so I think this whole jetpack thing is confusing me. I have a selft hosted wordpress blog at thenuge.com. I guess I also have an old blog set up at http://thenugespeaks.wordpress.com/

    When I upgraded my wordpress site stats plugin at thenuge.com, it said newer versions would be done through jetpack. So I installe jetpack and it connected to wordpress.com, which I believe is why it seems like I'm missing stats, because it's reading stats from http://thenugespeaks.wordpress.com/ instead of thenuge.com. So, my question is, how do I get my stats back for thenuge.com? Because my old site stats plugin only works with jetpack now. Does any of that make sense?

  3. It's actually showing what it has for stats on thenuge.com now, which is nothing at this point.

    Have you completely deactivated and deleted the WordPress.com Stats plugin?

  4. I've deactivated the plugin, but not deleted it. Should I do that? Will that recover all my stats from before?

  5. Yes, please try deleting the WordPress.com Stats plugin.

    Once deleted, you may need to deactivate, delete, and reinstall Jetpack too.

  6. Okay, I deleted the wordpress.com stats plugin. I deactivated, deleted and reinstalled jetpack. Still the same. I get stats for today, but nothing before then.

  7. Did you ever change your blog's Site or Home URL while WordPress.com Stats was installed?

  8. No, it's always been thenuge.com.

  9. Howdy,

    We're currently investigating this issue, and will keep you posted.

  10. Hi there,

    Your stats should be back!

    Could you try reconnecting to Jetpack?

  11. Yes, I see them now. Thanks so much for your help!

  12. Glad this has been sorted out. Thanks for letting us know!

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