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Lost login info, don't know what email is associated with the account

  1. betableben
    Member

    Hey guys,

    My name is Tyler and I'm a new marketing employee at Betable. We currently host a wordpress.org blog at http://blog.betable.com and have been looking into moving it over to WordPress.com. Unfortunately, we hit a pretty big snag.

    As you can see, there's already a http://betable.wordpress.com account, and while I have the login info for this account (betableben), I don't have the login info for the admin account (betable). I also tried all company emails, new and old, and none of them map to the "betable" username (they all returned the error: email address isn't associated with an account"). Is there any way for me to go about finding the login info for this username? Or making "betableben" into the admin of this account?

    Thanks

    Tyler

    The blog I need help with is betable.wordpress.com.

  2. timethief
    Member

    You need to proofe ownership of the blog to Staff. That's done by providing either the email address the username account was registered under or the API key in the original activation email for the username account.

  3. timethief
    Member

    I apologize for have a bad vision day "proofe " was meant to be "prove" :(

  4. betableben
    Member

    Unfortunately I don't have either. I don't know what email the original account is under. If they were able to give me the first 3 letters though I could easily figure it out

  5. auxclass
    Member

    You might also review the Terms of Service carefully and maybe check with the TOS staff before you move.

  6. timethief
    Member

    That may be possible. I have flagged this thread for Staff attention. Please be patient while waiting.

  7. macmanx
    Happiness Engineer

    That account belongs to a in[...] (at) betable.com email address.

    Do you have access to this email address?

  8. betableben
    Member

    Yes, I do. I didn't check that one

    Logged in now, thanks!

  9. macmanx
    Happiness Engineer

    You're welcome!

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