WordPress.com

1. lisiparis
   Member
   Oct 8, 2011, 3:08 PM

   Hi,

   I've been struggling since yesterday to map a new .fr domain that I bought from Gandi.net to my WordPress.com address. I changed the DNS Server names to the 3 servers for wordpress.com as instructed by both support sites but it does not work. The error message asked me to check:
   http://www.afnic.fr/fr/produits-et-services/services/zonecheck/, which I did and there was an error: Impossible to find SOA registration for this domain.

   Does anyone know whether a .fr domain could or not be mapped to a wordpress.com address?
   Or else what could be the issue?

   Many thanks.
   Lisa

   The blog I need help with is lisiparis.wordpress.com.

2. justjennifer
   Member
   Oct 8, 2011, 5:09 PM

   Staff will have to create a zone record for you, and I see that someone has already tagged this thread for Staff attention, so hang in there.

3. macmanx
   Happiness Engineer
   Oct 8, 2011, 10:24 PM

   Can you please tell us exactly what the domain name is?

4. artisansetcompanie
   Member
   Oct 24, 2011, 7:14 PM

   I also have the same problem (registar: Gandi & .fr domain). Do you think it can be a few days issue ? Or will it be more a 3 months issue ?

5. timethief
   Member
   Oct 24, 2011, 8:40 PM

   Can you please tell us exactly what the domain name is?

6. artisansetcompanie
   Member
   Oct 25, 2011, 5:18 PM

   My domain name is http://www.artisansetcompanie.fr

7. auxclass
   Member
   Oct 25, 2011, 5:37 PM

   Thanks - this has been flagged for staff attention

8. macmanx
   Happiness Engineer
   Oct 25, 2011, 7:58 PM

   I have manually added a zone record for your domain.

   You should now be able to map it here following this guide: http://en.support.wordpress.com/domain-mapping/map-existing-domain/

9. ecuriesduchap
   Member
   Nov 28, 2011, 3:09 PM

   Hello,

   I am having the same problem and when I use the support form there is no button to click to send you a support note. Our site is down as I thought it would happen automatically when I changed the nameservers and it didn't. I also had the error Impossible to find SOA registration for this domain.

   My domain is http://www.chevalislandaisaei.fr and it is for my club, I need to get the site up asap and I just don't know how to contact anyone. Thanks in advance.

10. auxclass
    Member
    Nov 28, 2011, 3:34 PM

    I have flagged this for staff attention.

    The Contact Support form was closed over the weekend as the staff tried to work off a backlog of requests and improve how WordPress.COM works for you.

11. macmanx
    Happiness Engineer
    Nov 28, 2011, 7:17 PM

    ecuriesduchap, I have manually added a zone record for your domain.

    You should now be able to map it here following this guide: http://en.support.wordpress.com/domain-mapping/map-existing-domain/

12. ecuriesduchap
    Member
    Nov 28, 2011, 7:48 PM

    Thanks for that. I am actually migrating a wordpress.org blog over to .com so I'm pleased that you could respond so quickly. Support is one of the main reasons I wanted to move to .com so thanks a lot. I'll try to make it work now!

13. macmanx
    Happiness Engineer
    Nov 28, 2011, 8:11 PM

    You're welcome!

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