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Missing comments

  1. I changed themes, and my previous comments are no longer displaying although there appears to be a space for where they once were. How do I get them back?

  2. Could you please send the link of the page or post where you encounter this issue?

    Otherwise please try clearing out your browser cache.

  3. It's happening on every page that once had comments, but here is an example:
    http://sciencetrio.wordpress.com/about.

  4. Clearing the cache did not restore them.

  5. I took a look and everything is working properly. I can see all the comments.

    Please try to reset safari using these instructions: http://support.apple.com/kb/ph11914 , or try a different browser, for example Firefox or Google Chrome.

    Thank you :)

  6. Well this is beyond strange! I emptied the cache again, reset Safari per the instructions, closed it, restarted the computer, and I still can't see a single comment. They do show up in Chrome and Firefox however. Does this mean that all people using Safari can't see them?

  7. We've tested on multiple computers and it works great. Have you tried a different computer?

    What version of Safari are you using? When you open Safari, click on 'Safari' -> 'About Safari' in the toolbar to see the browser version.

    Thank you.

  8. I only have the one computer here at home; although I brought it up on my phone and could see them just fine. How very odd! My Safari version is 5.1.9. Thanks for reassuring me that others can see them...

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