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Multiple A Records - Can't Point WordPress Domain to GoDaddy Hosting

  1. contemperamental
    Member

    Hi All,

    Thank you in advance for your patience in assisting a WordPress newcomer.

    I registered and purchased my .com domain through WordPress last month and recently purchased hosting through GoDaddy in order to install a custom theme.

    In order to avoid the fee and wait time of transferring my domain to GoDaddy, GoDaddy says to change the A record to 173.201.93.1. One support person has told me to also change the Nameservers to NS31.domaincontrol.com and NS32.domaincontrol.com but another support person has told me to leave the name servers as the default WordPress ones. I have left them with WordPress but am now being told by GoDaddy that my domain is not pointing to their host because I have multiple A records attached to my DNS.

    Can you tell me how I make sure there is only a single A record listed and if I should change the name servers to point to GoDaddy?

    Thank you!

    The blog I need help with is contemperamental.com.

  2. I'll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  3. Hi there,

    Pointing your domain using A records is a somewhat complicated proposition in our system. I can do it for you however.

    If you'd like me to go in and change your A record so it's pointed correctly towards that IP, I certainly can! Or you can change your nameserver as suggested by GoDaddy (and which I also suggest), by following this help article:

    http://en.support.wordpress.com/domains/change-name-servers/

  4. contemperamental
    Member

    I would love your assistance in changing the A record! I would like to see if this works first before changing the name servers as well but if the name servers must be changed in order for the domain to point to GoDaddy, please proceed with that as well.

    Many thanks!

  5. Your mistake is Godaddy support - they should support the name servers - or at least the last several people that have moved their site to Godaddy just changed the name servers - did the one tech tell you why they wanted an A Record type change? The name servers are much easier to do and from what the staff have said in the past much more reliable -

  6. contemperamental
    Member

    The support person did not specify why the A record needed to be changed but insisted that this be changed before changing the name servers. I will definitely try changing the name servers without changing the A record if amightywp is not able to point the domain to GoDaddy!

    Your suggestion is much appreciated!

  7. Heya!

    I've gone ahead and made that change for you. It does indeed require a change in your nameservers in the first place, so you'll receive an email about that, but at least your IP is now pointed at your shared hosting with GoDaddy.com.

    So you know, in the future should GoDaddy perform any sort of migration for your site that results in a change of your IP, you'll need to let us know so that we can update your domain name to the new IP. This will allow your site to remain up!

  8. contemperamental
    Member

    Wonderful - thank you so much for your help!

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